Featured Hotels near William Bruynincxpark, Dendermonde

I stayed before at the Tower Hotel and had no complaints - this time it was a difference like day and night. I was accommodated across the yard/car park and had to climb up iron stairs with heavy luggage as no lift/no porter. The hotels website describes itself as being focused on luxury and enjoyment .....My room was dull, dark and boring. Not even a writing desk to work from. Curtains/windows to be closed at all times as facing a guest passage/smoking area. When requesting for a rooms change the reply one of indifference like on arrival - unwelcoming bordering on arrogance. When I noted that my otherwise ok bathroom had no soap I had to climb again down the iron stairs only to be told by the receptionist that ‘’ The Housekeeper was told by the Manager that they are no longer allowed to buy soap ‘’ and that I could use the body wash from little plastic tubes. This is the first time when staying at a hotel that I had to go shopping to buy some soap. This environmentally not so friendly hotel provides as so-called 4 star hotel toothbrush glasses made from plastic wrapped in plastic. Breakfast is only until 09am - another first for me - and do not expect to be greeted . This is the NO smiles hotel and do not bother to ask for a later than1100 am check out which is met by a near hostile reply ‘ 30 Euros for 2 hours’ After sitting 4 hours in a not very comfortable lobby the receptionist could not even be bothered and lift his eyes from this computer screen to say good-by to my fellow travellers . As a well seasoned seasoned widely travelled Hotelier this is about THE worst experience as far as hospitality is concerned

Fantastic hotel, central and easy access... the only one but we could not use the wellness space because it was full booked, they could give priority to the hotel guests, for the rest, all right

The hotel was rooms were clean and the beds were comfortable. The staff was courteous and professional. Check-in and check-out was efficient and quick. The airport shuttle ran frequently and was reliable.

The location of the hotel is excellent, very close to the main attractions, there are many tram stations nearby, and the commercial online stores are quite complete. The only dissatisfaction is: I booked a double room, and the result was a big bed. This was a bit embarrassing. In addition, the hotel actually had to charge an additional fee for luggage storage (there is a special luggage room). This is completely different from the domestic one. Breakfast is relatively simple, after eating once, I changed it to eat in the surrounding small shops.