Guest User
February 18, 2023
Upon Arrival: I booked a club premium room and the check-in was at 2 pm but on arrival, the room was not ready. I had to wait for 30 mins. My allotted room was on the 2nd floor and their lift was non-functional. I was allotted the smoking room which I wasn't comfortable with and upon request I was given another upgraded room which was their premium category room. Hygiene & Cleanliness: All their towels, and hand napkins look dirty and have black stains as if they are really old and I did not feel like using them. They do not deep clean their rooms, it had dust and the hotel doesn't seem to be maintained well. pillows are not comfortable, nothing like the ones we use in hotels but quite flat. Internet: It was a working visit for 6 nights and their Internet did not work made I go to the cafe and work. No point in the booking. It caused my delay with my work. They do not have a restaurant or a menu for food but you need to call and ask for it. The only thing good is their hospitality and sweet staff. Mr. The day ***ager Mr. Anuj made sure I had a warm welcome and took extra effort that my booking was confirmed directly as it got canceled on Agoda.com. They were there to take care of my concerns Area: It's a good area and safe area to live in and there is GK 1 M Block market where you can shop and eat.