SpringHill Suites Syracuse Carrier Circle

It’s a little difficult to find the hotel, if it’s getting dark outside. It will help, if you have another sign. ( it might be caused by my navigation ) Other than that, it was very good, especially space for bed room & bathroom, built-in chair in shower are very comfortable for wheelchair user.

Average level

Not great when maybe too fully booked. When checking in the reception changed our room and said that ******* had booked handycap room in error. Bed sheets did not fit the beds in our double Queen room and one of the beds had dried food that was maybe trapped in the wash but disgusting when I pulled the blanket back to get in bed. I did not like the crowded breakfast area and was not able to get any breakfast.

Sheets were dirty. Room was booked for 5 people. There wasn’t enough bedding or towels for the entire party. There were no towels available at the pool, or in the gym. Gym equipment was broken or in poor condition.