Quality Inn & Suites Syracuse - Carrier Circle

Worst hotel ever

I had to change rooms 3 times because the first had water all of the floor & the second was marks cleaned but had toothpaste on the sink and debris on the room floor. The exterior side doors of the hotel do not lock at all. The breakfast is only waffles, two cereals, and a small selection of breads. The rooms are in rough conditions- toilet handles need held down to flush, tubs don’t drain, sink faucets do not extend out to wash hands, mildew everywhere. The parking lot has massive potholes everywhere. Lastly, don’t plan to utilize WiFi as it does not work.

Everything was very clean and overall a good place. No heat in my room and i stayed for 8 days for work so i had to buy a heater for my room. Other then then great stay.

The property, lobby, hallways and rooms were in disrepair. The room was hot, windows steaming, no cooling function available and window did not open. Breakfast options were sparse and area was not kept clean. The hotel smelled strongly of smoke, likely as a result of guests smoking indoors.

I like this hotel is it clean and nice customer service and I like the people in the front really really so nice and friendly

There were no towels in our room and when we asked the front desk, his initial response was "Unfortunately, the housekeepers aren't here...." He then wanted us to move rooms. We finally settled on him just taking clean towels from a clean room to bring to us. We were only there until 3am due to needing to get to the airport, but there were people partying in the hallway the entire night, as well as loud music in rooms next to and above us. We got zero sleep. The rooms themselves were in disrepair despite supposedly being newly renovated. We knew we were getting a cheap place based on the price, but we expected at least semi quiet. Skip the hassle and do not book here.

Room was good, but the external area was not that clean. Parking was free and great, breakfast had all basic things. When we arrived, there was no one on counter, so we waited for 20 minutes to find a person to check in. Otherwise, it was a pleasant one night stay with family

Bigger complex and under renovation, spacious room, comfortable and clean bed and good tv channels selection. The negatives were older outdated bathrooms, toilet seat was cheap and delaminating plastic and the tv remote tape was falling off. Simple fixes go a long way.