Zhongwei
February 8, 2024
A comment from a *********
From the perspective of looking forward to a family hotel, let me first say that what I want to leave is a negative review.
But at the beginning I want to talk about the advantages of this hotel.
I checked in at the beginning of February. The hotel must have been recently renovated. The overall facilities and space are very good, and the snowy scenery outside the window is also beautiful.
The room has a large space and the decoration is very new. However, the cleaning part is not very accurate. I will add this later.
Special mention should be made of the dinner. The dishes are very diverse and very delicious. For children, there is a special food area for children.
Children like it very much. There is also a play area next to it, where children can have fun after eating, and parents can have a good meal.
Breakfast is also very diverse, but I think it is not so outstanding for dinner, but the overall meal part, the flow of the restaurant, etc. are very good.
Now that I have talked about the advantages, I would like to talk about the reasons why I want to leave a comment.
Mainly a family hotel, the hotel has planned two children's recreation spaces.
One is next to the lobby counter and the other is in the basement.
When I arrived on the same day, I first went to the recreation area in the lobby (there is a ball pool in the area, and then there is a recreation area with inflatable equipment). When I went in to inquire, the female employee in the reception area had an obviously impatient expression.
I was told that I was not buying tickets here, so after thanking me, I went out to the front desk and asked where to buy tickets. (I should mention here that the ticket buying logic in this area is very strange). I first bought an admission ticket for 1,000 YEN per person. Fee, returned to the area and handed the ticket to the female employee, and then went in to play (the female employee did not make any moves at this time). Halfway through the game, the employee suddenly came in, with the same very impatient expression, and informed us through a translator You can't play here without paying. We were told that the 1,000 YEN ticket is only for the ball pool in front, and we need to buy additional tickets for the inflatable area next to it. So after discussing it, we decided not to play and instead went downstairs to have a look.
When I arrived at the second children's play area downstairs, I took a name tag I had just received after payment (which is a proof of payment) and asked the male employee in that area if the payment in the two areas was the same. The male employee told me that it was different. I had to buy another ticket, which was also 1,000 YEN per person. I asked the children and said they wanted to play, so I paid. (There are also rock climbing equipment in this area, which also cost extra)
From the above, everyone feels that since it is a family hotel, I agree with the charge for children's entertainment area planning, but it should be more clearly marked or informed. The current feeling is that all facilities require extra charges, and the charging logic is also very strange.
The waiter's impatience also gave people a very uncomfortable feeling.
Finally, overall, the hotel facilities are very good, the bathhouse is also very large, and there is an outdoor hot spring paddling pool (swimming suits are required in this area, we did not use it). The meals are also great, but if you see the hotel's parent-child facilities and Friends who have decided to come here should reconsider. I think this hotel is not child-friendly.
But if it's for restaurants, bathhouses, rooms, etc., I think it's a very good choice.
To make up for the lack of cleanliness in the room, as soon as you enter the toilet, the scale on the faucet is very obvious (see photo).
Then we entered the bathroom, and a layer of dust was visible to the naked eye on the upper part of the cabinet (no photo, I tried to take a photo but couldn't get the feeling of dust).
Above, check-in date is February 4, 2024.
Original TextTranslation provided by Google