Guest User
January 31, 2023
Strange hotel: not a single room key in our group was locked, all had to be reprogrammed. One of the rooms turned out to be already occupied, really embarrassing. We couldn't get out of the garage with the ticket. In any case: back to reception, explain the problem, wait for a solution, waste of time and nerves. No food available in the hotel restaurant in the evening, no explanation, just like that. Credit card terminal broken when paying, cards blocked after entering the code three times. And the worst thing: never a word of apology. Never again in this dump!
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