Canopy by Hilton Dallas - Uptown

Very comfortable clean hotel in great location. Friendly staff.

Love love this hotel. Nice staff. Excellent valet service. Beautiful hotel. Courteous staff. Gorgeous rooftop view!!!

The location of the hotel is great! There are many restaurant options nearby, and it feels safe to walk in the neighborhood. Additionally, Ebony at the front desk was very sweet and helpful over the phone when I called prior to my stay. However, the hotel itself is lacking in service, and the rooms are mediocre for the price — it felt basic and low-end for the price point. My shower door wouldn’t close properly, and the curtains didn’t slide smoothly. The noise level—especially from the food delivery truck—was insane. I was woken up at 3:30 a.m. and called the front desk; she said they would be gone in 10 minutes, but they had already been there for 20. I understand it’s out of her hands, but perhaps the hotel should consider offering earplugs.

The overall experience was very nice and comfortable. Good location. Room was comfortable, though the temperature changed after midnight - and became too warm. Our bathroom needed a few adjustments. Potty moved a little - so needed to be re set in place. Shower had a broke tile on the floor drain. ( Did not check under the drain cap in the shower to see if it was properly cleaned) Cleaness was overall good. Beds comfortable. Closet design VERY VERY efficient and handy. Loved it. Water supply and ice amenity was a good and handy. Staff was very attentive, though it felt understaffed on the weekend. A bit of support is needed at meal time. For cleaning tables and distributing food. Too many customers and very little staff. Yougurt parfait was good. It works for the week - but not for the weekend. Valet very convenient. Looking forward to our next visit.

Staff was great, bathroom a bit small and noise from the road was a but too loud for us

The room should have been cleaner. Staff were courteous and efficient. Overall, I am very pleased with my stay at Canopy.

The staff was very helpful and polite. My room was very clean and well stocked. They gave you a couple of waters and a cookie at check in. I felt very safe at this hotel. It was also very quite.

This hotel is fun and funky with great amenities. Parking is the only downfall with valet or crowded street parking as your only option.