Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.3
Amenities9.1
Service9.5
Cleanliness9.3
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Negative reviews(28)
Ttzaizhenxi
Shanshui Superior Double Bed Room (Washing Machine + Smart Toilet + Mini Fridge)
Date of stay: Apr 2026
Other
4 reviews
7.5/10
Posted on May 4, 2026
Got woken up at 8 AM to move my car. Just as I'd drifted back to sleep, a staff member walked right into my room without knocking. The management here is seriously lacking. As for cleanliness, it's just okay, nothing special, which is understandable for a hotel built in 2018; the facilities are pretty standard. Also, their automatic curtains seem to have a mind of their own – they opened by themselves when I went out to move the car. My family got woken up by that too. We only ended up here because another hotel our friends were staying at was fully booked. Our friends' room was half the price of ours and had full smart home features. My room was spacious, but the TV was tiny, and the remote was right next to it, so no voice control. What era is this? Seriously, no comparison, no harm! Overall, my experience was very average.
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6/9
Response from Property: Dear Guest, We sincerely apologize for any disappointment your stay may have caused! We have truthfully relayed your feedback to management, and we have implemented relevant measures and plans to improve our services. The hotel has a 24-hour front desk and duty manager, ready to answer and resolve any reasonable concerns or needs you may have during your stay. We are also continuously gathering valuable feedback from our guests to better prepare for the future development of our CYTS Shanshui Group and to enhance our quality. Dalian Shanshui S Hotel is a nationwide chain hotel brand under CYTS. The hotel is equipped with fully automatic washing machines, garment steamers, smart toilets, and smart window control systems, providing a unique experience for your business trips and leisure travel. We look forward to welcoming you back to Dalian Shanshui! We wish you success in your life and work!
Abu Saudi
Elegant 2-bed Room
Date of stay: Mar 2026
Solo traveller
5 reviews
10/10
Outstanding
Posted on Apr 11, 2026
My best experience in Dalian was at this hotel, and it’s entirely thanks to the hotel manager, Mr. Ji Shi Ping (Leon). As a first-time visitor to China with no prior knowledge of the country, his attentive support made everything effortless and comfortable. If you’re staying here, be sure to ask for him—you won’t regret choosing this hotel. My time in Dalian was truly outstanding, and that’s all because of his exceptional service.
我在大连最难忘的体验就是入住这家酒店,而这完全归功于酒店经理吉士平(Leon)先生。作为初次来华、对当地毫无了解的旅客,他的周到安排让我的一切行程都变得轻松而安心。如果您计划下榻此处,一定要找他——选择这家酒店绝对不会让您失望。我在大连度过了一段无比精彩的时光,这一切都多亏了他卓越的服务。
Response from Property: We are delighted that your stay met your expectations and thank you for your kind recognition. We always strive to provide every guest with a comfortable, tidy environment and thoughtful service. Your positive feedback is the greatest encouragement to us. We hope to have the opportunity to serve you again in the future. Wish you a pleasant life and a smooth journey!
The room was clean and instantly impressive the moment we walked in, with the blue color scheme being a big hit with the kids. The mattress and pillows were also very comfortable. What really stood out was the service, especially the front desk staff, employee number 229. She was so understanding, gentle, and enthusiastic—absolutely fantastic! I regret not taking any photos of the hotel. There are many Japanese restaurants downstairs, so if you love Japanese food, you can definitely come here with confidence. All in all, it was a very pleasant stay!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at Dalian Shanshui S Hotel. Your approval and praise are our greatest responsibility and the source of our relentless pursuit of excellent service. As a chain brand, the hotel always strives for perfection in guest satisfaction. The hotel boasts a prime location, and the rooms are equipped with smart toilets, washing machines, garment steamers, and intelligent guest room control systems. We are also continuously improving and upgrading other facilities to meet the needs and expectations of all kinds of customers. Thank you again for your positive review, and we look forward to your next visit to Dalian Shanshui S Hotel!
Anonymous User
Elegant Queen Room
Date of stay: Mar 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Apr 6, 2026
Facilities: Excellent, with a separate mini-fridge and washing machine. Hygiene: The room was cleaned thoroughly every day. However, the soundproofing in the room isn't great, especially sounds from the hallway are quite clear. I wonder if there's a way to improve this.
Original TextTranslated by Google
Response from Property: 【❤️Just 700 meters from Metro Line 129 and Dongguan Street❤️】Dear Guest, thank you for your kind review, which painted a beautiful picture of Dalian's mountains and sea for us. Your satisfaction is our most beautiful scenery, just like the azure sea and sky of Tiger Beach, which is truly breathtaking. We hope you will continue to be accompanied by happiness in the future, and we look forward to your next visit, so that we can present you with more wonderful moments between the mountains and the sea.
Guest User
Shanshui Superior Double Bed Room (Washing Machine + Smart Toilet + Mini Fridge)
Date of stay: Feb 2026
Family
5 reviews
10/10
Outstanding
Posted on Mar 10, 2026
The hotel is well-equipped and looks very grand. The lobby is clean and tidy, and all the amenities are comprehensive. It offers good value for money. If you need anything, the front desk staff are always responsive and efficient. The hotel's location is also very convenient for getting around!
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6/9
Response from Property: [Adjacent to Parkson Shopping Center on Dongguan Street] Dear Guest, Thank you very much for your support and recognition of Dalian Shanshui Hotel! Little S is especially pleased to receive praise again. Today's busy day was well worth it. Dalian Shanshui S Hotel is a business chain hotel, providing comprehensive facilities and professional services for business and leisure travelers. We look forward to seeing you again at Dalian Shanshui S Hotel!
Guest User
Elegant 2-bed Room
Date of stay: Dec 2025
Family
1 reviews
10/10
Outstanding
Posted on Jan 22, 2026
The front desk service was excellent, and they even upgraded my room for free. The environment and hygiene were also great. I was very satisfied with my stay.
Original TextTranslated by Google
Response from Property: 【Excellent Hotel Location + Adjacent to Qingni Business District 👍】Dear Guest, Thank you for your recognition and appreciation of our hotel. We will continue to improve and perfect our services. Dalian Shanshui S Hotel is committed to providing better service to every guest, and we are very pleased to receive your recognition. Your high praise for the hotel's service and facilities indicates that you are a sophisticated and high-class individual. We hope you will become a loyal fan and look forward to seeing you again at Shanshui S Hotel.
dongye_chen
Shanshui Superior Twin Room (Washing Machine + Smart Toilet + Mini Fridge)
Date of stay: Dec 2025
Travelling with friends
5 reviews
10/10
Outstanding
Posted on Jan 10, 2026
The room was quiet and the location was excellent, highly recommended! It had great natural light, an expansive view, and all the facilities were complete and well-maintained, almost brand new. The cleaning staff did an impeccable job, even the corners were spotless. The hotel staff were friendly and efficient. The value for money is outstanding, I strongly recommend it to everyone!
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for your recognition and affirmation of Xiao S's service and the hotel. The Elegant Room is a newly renovated room type with excellent value for money. Dalian Shanshui S Hotel is located in the Qingniwaqiao business district, with convenient transportation, including subway and bus lines. Restaurants and shopping centers are also readily available. The room is equipped with a garment steamer, washing machine, refrigerator, and smart toilet, providing you with great convenience. Xiao S is delighted to have met you in the beautiful coastal city of Dalian and looks forward to our next meeting, hoping to bring you more surprises! Wishing you a pleasant stay!
Guest User
Elegant Queen Room
Date of stay: Dec 2025
Family
27 reviews
10/10
Outstanding
Posted on Jan 10, 2026
This hotel is a hidden gem! It's spacious, immaculate, and boasts both style and substance. The elevator requires a key card for access, which adds a great layer of privacy. The room itself features a sleek, sophisticated design, and the voice-controlled lighting and curtains are incredibly convenient. The bedding is high-thread-count cotton, and they even offer a choice of soft or firm pillows. The bathroom amenities are essential oil-based with a wonderfully healing citrus scent. In the common areas, there's complimentary freshly ground coffee and fruit tea – perfect for a refreshing pick-me-up after a day out. Every detail here shows thoughtfulness. I posted pictures, and everyone was asking for the link! Highly recommend for anyone who appreciates quality.
Original TextTranslated by Google
Response from Property: 【Enjoy Personalized Service 👍】Dear customer, seeing your 5-star review makes me a little excited! Shanshui Hotel is committed to providing better service to every guest, and I'm very pleased to receive your recognition. Your high praise for the hotel's service and facilities confirms that you are a sophisticated and discerning individual. We hope you will become a loyal fan and look forward to seeing you again at Shanshui S Hotel.
Service: The service attitude was excellent.
Hygiene: The room was cleaned daily without disturbing our rest.
Environment: The soundproofing was great; there was barely any noise.
Original TextTranslated by Google
Response from Property: 非常開心客官給予的認可與讚美!小S的心如小鹿亂撞,創造一個乾淨舒適的入睡空間與環境是小S給您最大的承諾哦,我們也會帶着這種追求一直保持下去;我們發自內心願意為您搭建一個精彩的山水之旅,希望我們酒店和小S們可以繼續讓客官能感受到愉悦舒心的體驗哦!期待下次與您相遇!小S在大連等你呦
The hotel upgraded our room, which now has a small living area, making it much more convenient for luggage and such. The hotel's location is perfect for sightseeing, close to the subway station, and surrounded by tons of Japanese restaurants! 😋
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for your recognition and affirmation of Xiao S's service and the hotel. The Elegant Room is a newly renovated room type with excellent value for money. Dalian Shanshui S Hotel is located in the Qingniwaqiao business district, with convenient transportation, including subway and bus lines. Restaurants and shopping centers are also readily available. The room is equipped with a garment steamer, washing machine, refrigerator, and smart toilet, providing you with great convenience. Xiao S is delighted to have met you in the beautiful coastal city of Dalian and looks forward to our next meeting, hoping to bring you more surprises! Wishing you a pleasant stay!
Knufbergstravel
Shanshui Superior Double Bed Room (Washing Machine + Smart Toilet + Mini Fridge)
Date of stay: Sep 2025
Couple
65 reviews
10/10
Outstanding
Posted on Nov 2, 2025
We got a nice room upgrade for a birthday and stayed in a two room apartment, with living and bedroom.
beautiful designed, clean and good room service.
Electronic toilet, washing machine and lights, all perfect.
The room has a few marks here and there from use or water which could be mentained.
The staff is friendly and breakfast more than enough, chinese style with a coffee machine.
Response from Property: Dear Guest! Thanks for your staying with us and giva us good comments and valuable suggestions! As you mentioned issues about the marks which is undering the repairing plan during the off peak season, we had reported it to the manangement and keep following the process. Dalian Shanshui S hotel facing all over the world guest and welcoming you to choose as your home away home, we will provide good and consistant servce as you expected, the room well equiped wash manchine and steaming iron, washlet toitlet and automatic curtains, the hotel located in the city cneter which near by Pavillion Shoping Mall, you can reach everywhere as you like. We sincerely look forwarding to seeing you again in the future!
Guest User
Elegant Queen Room
Date of stay: Mar 2026
Solo traveller
5 reviews
10/10
Outstanding
Posted on Jun 10, 2026
Only few blocks to The fancy mall.
Right in the center. Parks. Malls, Waliking Streets. Subway train
Response from Property: 【❤️緊鄰-一二九地鐵和東關街700米❤️】尊敬的賓客,您好!感謝您真摯好評為我們描繪了一幅大連山海的畫卷。您的滿意是我們心中最美的風景,如同老虎灘的碧海藍天,令人心曠神怡。願您在未來的日子裏,依舊與幸福同行,期待您再次光臨,讓我們為您獻上更多山海之間的美好瞬間!
Guest User
Famlily Room
Date of stay: Mar 2026
Family
7 reviews
9.5/10
Amazing
Posted on Apr 15, 2026
It was a pleasant and comfortable stay in this hotel. The hotel is a bit old but the room has been refurbished/maintained well and the bed and comforter just make me sleep very well.
The hotel receptionist #229 has been quite friendly and helpful.
Response from Property: Dear Guests, Thanks for good comments and stay with us, the renovation was started in 2018, we had all brand new bedline and well equiped facility for all the world traveller and business, we also provide local and western breakfast in the restaurant. we glad to see you and welcome you back again in Dalian.
jinjooco
Shanshui Superior Double Bed Room (Washing Machine + Smart Toilet + Mini Fridge)
Date of stay: Feb 2026
Other
1 reviews
10/10
Outstanding
Posted on Mar 29, 2026
The room facilities are excellent, and the hygiene is top-notch. It's conveniently located and the service is great. They even offer free congee at night, which is a nice touch. The late check-out option was very helpful.
Original TextTranslated by Google
Response from Property: 【緊鄰-東關街柏威年商業中心】 尊敬的客人,您好!非常感謝您對大連山水酒店的支持和認可!小S 再次收到表揚格外高興,今天一天的忙碌非常值得,大連山水S 酒店是一家商務連鎖酒店,酒店為商務和旅遊客人提供完善的設備設施,提供專業的服務,再次期待與您相遇在大連山水S酒店!
Lanmofengbao
Shanshui Superior Double Bed Room (Washing Machine + Smart Toilet + Mini Fridge)
Date of stay: Dec 2025
Solo traveller
141 reviews
9.5/10
Amazing
Posted on Mar 28, 2026
Guaranteed late check-out until 3 PM: Having a late flight, it was really convenient to get a late check-out until 3 PM. Dalian Zhoushuizi Airport is actually in the city, and it's not too far from the hotel. The hotel facilities are complete, and the hygiene is good. It's also not noisy, and the front desk service was excellent. I'll definitely consider staying here again on my next trip to Dalian.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your sincere review and trust in Dalian Shanshui S Hotel. Dalian Shanshui S Hotel is a mid-to-high-end business chain hotel under the CYTS Shanshui Hotel Group. We uphold the philosophy of customer service first and pursue perfect and personalized service. The hotel is equipped with facilities such as fully automatic washing machines and smart toilets to facilitate guests' business trips and travels. We are constantly listening to our guests' positive feedback to improve our service and make every guest feel at home! We look forward to seeing you again at Shanshui!