vjthomas27
January 15, 2024
Me and my wife stayed at the Royal Suite and had a lovely experience. It was really spacious and an absolutely mesmerising view of the mountains both from the hall and the room. I must add, the room looks much better in real than how I remember seeing the photos! The hotel is centrally heated/cooled so it was really nice and cozy even on our visit in the winters. Bathroom is generous and ours had a jacuzzi, which we thoroughly enjoyed !! Although, just a note that water gets spilled outside the shower booth when taking a shower. But every time it happened, we just called the room service and it was promptly taken care of. Which brings me to the next point. Staff. I haven’t come across a more courteous staff in my experience and each and everyone one, from the caddy chauffeur, to the room service, to the restaurant staff, every one would always greet you with a big smile. The restaurant ***ager and the owner walk up to each guest and speak to them every day which was quite a gesture! There’s live karaoke every night at the dinner buffet with old Hindi songs..so a touch of nostalgia there. The food is great too ! They alternated between bonfire and Tambola on rooftop, we didn’t participate as it wasn’t our jam. A side note, the music for these events are quite loud, so expect a little disturbance from 7:30-9’ish pm if you are staying on the floor below(where we were). We weren’t fully satisfied with the spa experience for various reasons which we communicated to the ***agement. The feedback was well received and we were assured that it would be worked upon and improved. Overall, we had a really pleasant experience and would love to come back here!