We had a wonderful stay at this hotel during our trip to Da Lat. The room was fantastic — very cute, cozy, and gave such a warm feeling. It’s truly a perfect stay for couples.
The ladies at the reception were especially impressive. They were super kind and supportive, even though we arrived very early before check-in time. They also helped us arrange the motorbike rental smoothly, which we really appreciated.
There was only one thing that bothered me a little after the stay. During the night shift, I asked the male receptionist a few questions about extending the motorbike rental. While speaking with the rental agent, he referred to me using “nó” several times (“nó bảo”, “nó hỏi”, “nó muốn”, etc.). Since I understand Vietnamese, I felt a bit uncomfortable because this pronoun can sound disrespectful when used toward a guest. Of course, I may be overthinking it, but I wanted to share this feedback honestly and respectfully.
Other than that, the experience was lovely, and the morning reception staff left a very positive impression on us.
If I have a chance to come back to Da Lat, I would definitely stay here again.