Hotels with Gyms in Dalat

Right from beginning everything was fine. Absolutely awesome property and nostalgic French property. Climate was absolutely fine inspite of heavy rain for past few days. I first met at reception Ma Kh’anh who explained lucidly everything about Resort along with a cup of ginger tea. She looked after well everything during stay at Ana Mandara. Regarding food I can say they are best for Vietnamese food. Mr Huong is main chef who has splendid Vietnamese recipes and taste of food absolutely fantastic. Resort is located at a serene place which gives plenty of time to relax. Swimming pool is warmed and I swam there couple of times. It’s a typical French colonial property and everything in order. I will highly recommend.

The environment is very good, far away from the hustle and bustle of Dalat city; the facilities are a bit old

Very impressive huge nice lobby with many dining/entertainment areas. Large hotel catering mostly for seminars, conventions, weddings and other parties etc. Good selection at buffet breakfast mostly vietnamese dishes. My deluxe double quite spacious with small balcony nice view. Furniture a bit aged. Pillows and mattress very comfortable. Room cleaning needs attention. Staff a bit stressed and not engaged. For a 5 star not up to that standard in general.

DO NOT RECOMMEND THIS RESORT FOR THEIR EXTREMELY POOR SERVICE AND BAD ATTITUDE OF TEAM MEMBERS!!! Our family arrived on Feb 2, 2023 at 14h35 for check in and no room available!!! They asked us to WAIT (for 2 more hours) !!! And the worse thing is the attitude of the receptionists. We made 2 bookings for our family: • 1 booking they made wrong assigment: twin beds instead of double bed. Firstly they said it's our mistake and didnot listen to us at all. Only when we raised our voice and showed them our confirmation that they told us to WAIT 2 MORE HOURS FOR ROOM SET UP (It means we needed to wait until 4PM meanwhile the standard check in time is 2pm and its their mistake and even after we told that we're so tired after 7 hours driving here). • The another room we had requested the villa number when booking, and ordered joining twin beds. No room's ready at 2:40. No sorry but ”Wait”! We show our disappoinment of course. Then around 3.30PM they had room for us BUT IT'S WRONG ASSIGNMENT AGAIN! (We booked joining twin beds and they gave us only one 1.6m double bed! How can our Family of 4 sleep on that bed??) I said I want to talk with Manager( FOM or GM) as the Guest service Sup couldn't handle our case properly. We gave him our my phone numbers and he promised that his higher manager will be reported and talk with us. And up to now when i write this review (22:30), no one even care to keep their promise!! In the afternoon, they sent 1 plate of fruits to our room without saying any words or leaving any note (?). I did ask the receptionist, Mr Vinh said (with bad attitude): the hotel would like to offer us. I said ”I dont need it”. And he responded to me : ”if you dont want it, you just put it out of your room”. What kind of hospitality it is? THERE IS NO TRUE APOLOGY FROM THE HOTEL MANAGEMENT, Or it made me even feel THERE IS NO MANAGEMENT in this resort. No guest service attitude at all !!! In addition, the room got a lot of troubles : bathroom door cannot be closed properly (villa L3...), bathroom water is very weak and hot water comes suddenly; staff promised to order tuk tuk for her but it took more than 20 minues for that until I called again for that... Overall, we would NEVER COME BACK and highly recommend anyone who wants to come to re-consider!!! They totally dont have DO NOT RECOMMEND THIS RESORT FOR THEIR EXTREMELY POOR SERVICE AND BAD ATTITUDE OF TEAM MEMBERS!!! Our family arrived on Feb 2, 2023 at 14h35 for check in and no room available!!! They asked us to WAIT (for 2 more hours) !!! And the worse thing is the attitude of the receptionists. We made 2 bookings for our family: • 1 booking they made wrong assigment: twin beds instead of double bed. Firstly they said it's our mistake and didnot listen to us at all. Only when we raised our voice and showed them our confirmation that they told us to WAIT 2 MORE HOURS FOR ROOM SET UP (It means we needed to wait until 4PM meanwhile the standard check in time is 2pm and its their mista

Good service, clean toilet. Convenient transportation located right in the center

If you want to live in a room with a golf view, it’s okay. If you live in a room with a mountain view, the environment is average. Overall, this hotel is average. If you don’t have your own car, it’s not recommended to stay. Facilities: General Hygiene: general Good environment good service

We arrived around 19:30 the hotel looks really grand from the outside but I just can’t put my finger on it as this hotel is very weird and just soulless. Some bullet points, big hotel with no idea/ imagination of how to dress it, room’s dated with mould and flaking paint on the walls, I don’t think the pillows case’s had been changed as they smelt of being used, swimming pool is bizarre as it looks as though it’s set out for a wedding function with chairs/tables set around the pool, corridors are dimly lit with eiry music playing looks like it should be in a spooky Hitchcock film, bar still closed due to Covid (seriously), breakfast has lots of choice but is of poor quality and strange choice(best I ate was steamed sweet corn) noodle bar staff were more interested in playing on their phones, staff were polite enough but ? a lack of hospitality training, the hotel is in run down part of town we only realised this as we moved hotels after one night stay and found a lovely place over looking the lake for half the price( money was never the issue) I feel this hotel needs serious investment as it is sadly no where near a 4 * hotel and that’s not me being fussy as Iv traveled extensively in Vietnam and am still touring. Sadly I would not return again . Review from mid 50 yr old couple

The grand lobby entrance matches the imposing structure from the 1930’s. The staff were very attentive when we checked in yesterday. Our room on the first floor was terrible! Small and poky and awful bathroom. No good! I went to the reception and voiced my complaint to the front of house manager, a lovely, accommodating young lady. She was very apologetic and asked us to have a look at another room on the same floor. AMAZING! Probably 4 times the size of our first room. Really grand and a lovely, large bathroom. Thank you! We’ve read plenty of bad reviews of this Hotel and judging by our first room I can understand those reviews. The management, however, turned things around right away and made our stay memorable. If your not happy, just talk to them!

Suitable for those who go on vacation, in it is quite sad, building each villa, so there is no view of this apartment to see the other one. In the evening there are few lights around, so it is very dark, a bit far from the city, suitable for those who want to relax separately, there is a walking space.

We stayed 2 nights in this hotel. The location is good, away from the busy road and market, a walking distance away. The buffet breakfast was okay with limited sitting tables if you come at peak period. Not too great a choice for breakfast. Need to open the window slightly and keep the potable fan running in the room to reduce stuffiness and maintain air circulation. No AC in room. Bathroom is spacious but the hot water control for the shower in the high tub can be frustrating to get lukewarm water. Very frustrating during check out, the front desk told us there was a missing big bottle of water in the room and we had to pay. We disagree that we had drank or taken the big bottle as we always saw only one big bottle of water in the room. They were adamant that there should be two big bottles. Very frustrating to be accused and our guide paid the cost of the bottle of water as he did not want to delay our departure and he stepped in to stop our discussion. I told the front desk staff (3 of them), they should check their own housekeeping staff for correctness. We left with a bad taste.