Alan Sea Hotel Danang Reviews

Response from Property: Dear Our valued Guest,Thank you for sharing your feedback and for your positive comments about the room, the view, and especially our sky bar and swimming pool.We sincerely apologize for the noise disturbance you experienced during the night. Guest comfort is very important to us, and we always remind all guests to respect quiet hours to ensure a pleasant stay for everyone.Your comments regarding the gym facilities and building maintenance are also well noted and will be shared with our management team for future improvements.We truly appreciate your feedback and hope to welcome you again for an even better experience.Best regards,The Hotel Management

Response from Property: Dear Valued Guest,Thank you very much for sharing your wonderful feedback following your recent stay with us.We are delighted to hear that you enjoyed your spacious panoramic room and the beautiful river view. It is especially pleasing to know that the sofa area provided a cozy and comfortable space for you to relax. We’re also glad you had the opportunity to visit our rooftop restaurant and see it as a highlight of your experience.Your kind words are truly appreciated and serve as great encouragement to our entire team. We look forward to welcoming you back for another memorable stay in the near future.Warm regards,The Management Hotel

Response from Property: Thank you for sharing your feedback. We would like to clarify that the reservation was cancelled on the day of arrival and the guest did not check in or stay at the hotel. As per our clearly stated cancellation policy, same-day cancellations are subject to a full room charge.Regarding the location, while there are limited shops and restaurants nearby, this is intentional and appreciated by many of our guests who choose our hotel for a quiet, peaceful, and relaxing environment away from crowded areas.We would also like to note that there is no ongoing issue with odors at or around the property. Many guests have stayed with us and expressed high satisfaction with both the surroundings and overall experience.We always aim to provide accurate information about our location and encourage guests to review these details before booking to ensure the hotel meets their expectations.Kind regards,The Hotel Management.

Response from Property: Thank you very much for your wonderful feedback. We are delighted to hear that you loved the view from your room and were satisfied with our service.It is great to know that our staff were helpful in answering your questions and recommending places to visit in Da Nang. We are also pleased that you enjoyed the breakfast and found our cleanliness to be excellent.Your satisfaction means a lot to us. Thank you again for choosing our hotel, and we truly hope to welcome you back for another pleasant stay in the future.Warm regards,The Hotel Management.

Response from Property: Thank you for taking the time to share your recent experience while staying at Alan Sea Hotel Danang. We are grateful that you gave our hotel nice feedback. Your encouraging feedback has been passed to our team to motivate them on keeping up the good work.We hope to have the pleasure of welcoming you back soon.Sincerely,The Hotel Management

Response from Property: Thank you very much for your kind feedback.We are delighted to hear that you were satisfied with the cleanliness, surroundings, amenities, and especially our service. It is wonderful to know that our team’s efforts contributed to a positive stay experience.Your kind words are truly appreciated and serve as great encouragement for our entire team to continue maintaining high standards of service.We look forward to welcoming you back in the near future.Kind regards,The Hotel Management

Response from Property: Dear Valued Guest,Thank you for sharing your wonderful feedback with us. We are truly pleased to know that you appreciated the beautiful surroundings, the comfort of our room, and the quality of our cuisine.Your kind words are greatly valued and serve as a strong motivation for our team to continuously maintain and enhance our service standards. It would be our pleasure to welcome you back for another memorable stay in the future.Warm regards,The Hotel Management.

Response from Property: Dear Valued Guest,Thank you very much for sharing your feedback with us.We are delighted to hear that you found our staff friendly and appreciated the cleanliness as well as the quality of our facilities. Your kind words are truly encouraging for our team.We also appreciate your comments regarding the location. While our hotel offers a quieter and more relaxing environment away from the busy tourist areas, we understand that transportation convenience is important. We will continue working on providing better support for getting around, including assisting guests with transportation options.Thank you once again for your valuable review. We hope to have the pleasure of welcoming you back in the future.Warm regards,Hotel Management

Response from Property: Thank you very much for your wonderful review and for giving us a perfect score. We are delighted to hear that you enjoyed the incredible view during your stay with us.Your kind words truly mean a lot to our team and motivate us to continue providing memorable experiences for our guests.We look forward to welcoming you back again for another enjoyable stay in the near future.Warm regards,Hotel Management

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback.We’re glad to hear that you found the hotel nice and comfortable. We understand that our location, being a bit farther from the city center, may feel less convenient for guests looking for nearby restaurants and nightlife options. However, many of our guests appreciate the peaceful and quiet atmosphere this setting provides.To enhance your experience, our team is always happy to assist with transportation arrangements or recommend great dining and entertainment options in the city.We truly appreciate your comments and hope to have the opportunity to welcome you again for an even better stay.Best regards,The Hotel Management

Response from Property: Thank you very much for rating your stay as Very Good and for sharing your detailed feedback.We are delighted to know that you found our amenities, service, bed, and bathroom comfortable and clean, and that you enjoyed the nice view. At the same time, we appreciate your honest comments regarding our location. While we are slightly away from the main attractions, we’re glad that transportation by Grab makes getting around more convenient.Your feedback is very valuable to us, and we hope to have the opportunity to welcome you back again for an even better stay in the future.Kind regards,The Hotel Management

Response from Property: Thank you for your feedback and for highlighting the cleanliness, amenities, and service. We appreciate your comments regarding the location. Our hotel is situated in a quieter area, around 10–15 minutes from the city center, which is suitable for guests looking for a more relaxing stay. We will also continue working to provide more information and recommendations for nearby activities and attractions to improve our guests’ experience. We hope to welcome you again in the future.Sincerely,The Hotel Management

Response from Property: Thank you for sparing your valuable time to share with us this awesome review.We take pride in giving outstanding service to every customer and we are delighted to hear your compliments and appreciation for our hospitality. We do look forward to welcoming to back at Alan Sea Hotel Danang in not so distant future should your travels ever bring you back to Vietnam.Warm Regards,The Hotel Management.