Guest User
August 23, 2023
deep disappointment and frustration with my recent stay at your property, which was booked with *********** . The experience I had during my stay was far from what was advertised and expected, and I feel compelled to share my concerns with you. I was met with an appalling state of affairs that can only be described as a complete disregard for hygiene and guest comfort. The property, which was marketed as a desirable destination, was anything but that. The room I was assigned to was not only extremely dirty but emitted an offensive odor reminiscent of human waste. The bedsheets were visibly filthy, and the overall condition of the room was entirely unacceptable.I cancel immediately. The pool, which should have been a refreshing amenity, was marred by the presence of oil stains floating on the water's surface. This is unhygienic.