NEVER! NEVER BOOK this dump, there are no other words. The day before check-in, the solicitous assistants started getting on my nerves. They demanded I send a deposit to their account in advance, which Trip.com said was illegal, as the booking terms and conditions didn't mention a deposit. I asked to cancel my reservation, and they spent 12 hours deciding what to do with the cancellation. They ultimately refused, citing the reservation was non-refundable. Then things got even more interesting. This place can hardly even be called a storage room. It turns out they're only a daytime place, and if you stay longer than 6 PM, you have to pay extra for every hour. My reservation was until the next morning, and they demanded more money from me, citing that their name says it all, and the fact that the reservation says night is the platform's guess as to whether I'll extend my wonderful stay past 6 PM. The photo can't convey everything; there was a terrible musty smell that didn't go away. Late in the evening, I started looking for other apartments nearby. But at 9 PM, we were too tired after another flight and decided to stay in this overpriced apartment. Previously, we stayed in Kuala Lumpur, in the center near Petronas, where we had much cheaper, and in luxurious accommodations. But because of the early flight, we were looking for a place closer to the airport.
I wanted to spray everything with sanitizer, and I also doubted the cleanliness of the synthetic bedding. The "apartment" is located next to the security guard, just like the entrance, with windows facing the road, where people walk past on the first floor. On the wall opposite the headboard, on the opposite side, there are two huge air conditioner units, rattling like a tractor; it was impossible to sleep. Water dripped constantly on the other side of the wall. As it turned out, water had been dripping from the bathroom ceiling since the morning. We couldn't get a single minute of rest. At 8:00 AM, the assistant demanded I leave this wonderful apartment and attach a photo of me opening and putting the keys in the lockers. We left at 5:00 AM, an hour earlier than planned. We couldn't stay any longer, we were running early, and no photos were taken. I warned them several times that checkout was at 6:00 AM. For not taking a photo, they told me there would be a penalty from the deposit. They were supposed to refund it within 5-7 business days via bank transfer. Haha, checkmate. No one was planning on returning the deposit. The reservation was 3,000 rubles, and the deposit was still about 2,000 rubles.
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