Illa Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cusco

Illa Hotel

Health Protected
C. Carmen Alto 166, Cusco, Peru
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With a stay at Illa Hotel in Cusco (Cusco Historic Center), you'll be steps from Plaza San Blas and San Blas Church. This hotel is 0.4 mi (0.7 km) from Plaza de Armas and 0.1 mi (0.1 km) from Olave Art Gallery.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 30 Reviews
Amenities
HikingMassage RoomAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantCurrency ExchangeLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Alejandro Velasco Astete Airport
(5.6km)
Train: San Pedro Station
(1.3km)
Train: Wanchaq Cuzco Train Station
(1.5km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Twin Room
9

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Toilet
Hair Conditioner
Shampoo
Wardrobe
Room Details
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Family Room
1

Family Room

2 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Wardrobe
Daily Housekeeping
Room Details
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Single Room
6

Single Room

1 Single bed
Free Wi-Fi
Non-smoking
Private Toilet
Hair Conditioner
Shampoo
Wardrobe
Room Details
Check Availability
Triple Room
8

Triple Room

3 Single bed
Free Wi-Fi
Non-smoking
Private Toilet
Hair Conditioner
Shampoo
Wardrobe
Room Details
Check Availability
Superior Double Room
6

Superior Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Private Toilet
Hair Conditioner
Shampoo
Room Details
Check Availability
Standard Queen Room
11

Standard Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Toilet
Hair Conditioner
Shampoo
Wardrobe
Room Details
Check Availability
Suite
7

Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Private Toilet
Hair Conditioner
Shampoo
Room Details
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Guest Reviews(30)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Anonymous User
June 15, 2023
A hotel with extremely low value for money, and be prepared to be ripped off! Even after paying a high price! ! ! The location of the hotel is not good. I didn't want to pay more for a taxi to drive to the hotel entrance. It parked in a small square in front. It would be exhausting to drag my suitcase to the hotel. Then I have to climb uphill every day to go to the Plaza de Armas. Even if I pay extra for this kind of hotel, it is more expensive than the hotel next to the Plaza de Armas! What a big injustice. Unlucky luck decided to book this hotel. The quoted one-day tour fee is twice that of other places! Exaggeration, there is no business in catching a desperate extortionist! The wifi stopped working at around 7pm, the hot water was gone, and the radiator just made a sound and didn't work! The wifi was turned off at 10 o'clock in the morning, and the old lady cleaning the house came knocking on the door and urging us to go out because she wanted to do some cleaning! The trip to Cusco with a bad experience started from this hotel, and then from the staff of this hotel I saw the local people’s methods of making money that are still stuck in the last century👎🏻👎🏻👎🏻
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Guest User
October 30, 2023
They were very kind, they stored my luggage for free, free coffee and tea, good availability, very affordable and reliable tours, and very good value for money, We left early to do tours and we had not informed us about the breakfast box but Rodrigo helped us without prior notice. The girls also helped me with the information, an unforgettable experience I would stay here again
Peter
August 27, 2023
A very clean and comfortable hotel in a great location in the historic centre of Lima. The decor of the hotel was nice. The staff were pleasant and helpful. On a hill, but that comes with staying in the historical area. Very nicely decorated breakfast restaurant...with the best breakfast in Peru! Everything close by, including a laundrette where you can get your laundry done in the same day. I thoroughly recommend this hotel for a business or tourist trip to Cusco.
Guest User
January 22, 2023
We travel quite a bit; I hate giving bad reviews, but feel some people may find our story helpful. Illa was one of 5 hotels we book for our trip to Peru and the only one we cannot recommend. We stayed 4 nights and originally, considered another hotel closer to Plaza de Armas or another, cheaper room at Illa. Since we were arriving to Cusco after several days of long and strenuous hikes and it was our wedding anniversary trip, we decided to go with Illa and instead of the cheaper room, splurge on their most expensive suite with Jacuzzi, which was about $40/night more that the other room. Unfortunately, we did NOT get what we paid for. PROS: Staff were very nice and helpful, there was a person that stayed onsite overnight, and they packed our breakfast to go the day we left early for the Palcoyo hike. CONS: Hotel is overpriced for the type of accommodation you get; the quality is just not there. The street in front of hotel was dug up which made it difficult for taxis to get there, breakfast was the worst we had in Peru, management doesn’t take responsibility when things don’t work and becomes unresponsive. Our room did not have heating, hotel supplied 2 space heaters as requested, which was nice, but they did not heat up the large room and bathroom enough anyway. The robes in the bathroom were worn out and grey, same with towels, plus they had a logo from another hotel. Our first impression of Hotel Illa was positive. They left a bottle of wine for our anniversary in the room, which was a nice touch. Unfortunately, it went downhill from there. Since our train was delayed and we had a dinner reservation, we dropped off our bags and ran to the restaurant. We returned after 11:00 p.m. and noticed that everything in the room was quite dusty—even inside all drawers. It was late, so we just cleaned the room ourselves, so we could unpack. We tried to run the Jacuzzi and dark mold-like chunks of stuff were coming into the water (see photographs), so we could not use it the first night. It doesn’t look as bad in the pictures, because the camera captured only the bigger chunks. Next day, someone came to clean and fix the Jacuzzi and we were told it was fixed. We had the same issue on day 2. We reported the problem again and everything repeated. Third day, there was someone else at the reception desk, who did not know about the issue. The person at the reception told us to use the room next door to take a shower (???? not sure why, we had a problem with a Jacuzzi and the other room didn’t have one). We were told the receptionist would talk to the owner about a partial refund, since the jacuzzi did not work. The day of our departure, we talked to the same woman and she said again she was going to follow up with the owner. (According the the research we did on the issue, it typically happens when jacuzzi is not used for a long time. During our multiple discussions with the front desk, it became clear that the room is not used very often, which explained bot
Paty
July 13, 2023
The property did not honor our booking because they felt the price was too low. When ******* called they said they couldn´t find the booking . I would definitely NOT BOOK here. BEWARE!!!
Hosi
April 23, 2023
Excellent place to stay closer to main attractions. Staff is awesome. Helpful Room was clean
Hosi
April 20, 2023
Very clean hotel . Staff is excellent and helpful. Room and bathroom clean
Guest User
January 31, 2023
Illa hotel is located partway up the hillside from the Plaza de Armas and maybe a 250 meter walk from the twelve edged stone. Rooms have hardwood floors, modern en suite bathrooms with tiled glass enclosed showers (with nice hot water) and medium speed free WIFI. Breakfast is served in a small dining room and is predominantly continental in style, with the addition of scrambled eggs or omelettes. Staff at the front desk are helpful and speak good English which helps when organizing taxis etc. The location is excellent - 20 minutes on foot to the old Inca fortress of Sacsayhuaman, ten minutes to a plethora of fantastic restaurants such as Yaku. An added bonus is that there is little traffic, making for more quiet nights. Would stay there again in a heart beat.
Guest User
January 31, 2023
The hotel is beautiful, the staff is fantastic, and the breakfast had a great selection. It is located just 10 minutes from the Plaza de Armas. There are delicious restaurants located all along the street this hotel is located.

Property Policies

Check-in and Check-out Times
Check-in: After 13:00
Check-out: Before 10:30

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 5 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte, Buffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 27
With a stay at Illa Hotel in Cusco (Cusco Historic Center), you'll be steps from Plaza San Blas and San Blas Church. This hotel is 0.4 mi (0.7 km) from Plaza de Armas and 0.1 mi (0.1 km) from Olave Art Gallery.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services and a vending machine.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:00 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Stay in one of 25 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Illa Hotel?

Prices at Illa Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Illa Hotel?

The closest airport is Alejandro Velasco Astete Airport. It is 5.58km from the hotel and approximately a 20minutes journey by taxi.

What are the check-in and check-out times at Illa Hotel?

The check-in time is after 13:00 and the check-out time is before 10:30.

Does Illa Hotel provide airport transfer services?

Yes, Illa Hotel provides airport transfer services.

What amenities and services does Illa Hotel have?

Illa Hotel has the following amenities and services: Hiking, Massage Room, Airport Pick-up Service.

Does Illa Hotel have a swimming pool?

No, Illa Hotel doesn't have a pool.

Does Illa Hotel have fitness amenities?

No, Illa Hotel doesn't have fitness amenities.

Does Illa Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Illa Hotel have non-smoking rooms?

Yes, Illa Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Illa Hotel provide breakfast?

Yes, Illa Hotel provides breakfast.

About This Property

Nearest AirportAlejandro Velasco Astete Airport
Distance to Airport5.58KM
Nearest Train StationSan Pedro Station
Distance to Train Station1.33KM
Average Price FromSGD154
Hotel Star Rating3