Ockenden Manor Hotel & Spa
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Rooms and Guests
1 room, 2 adults, 0 children
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Ockenden Manor Hotel & Spa

Health Protected
Ockenden Ln, Cuckfield, RH17 5LD, United Kingdom
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Located in Haywards Heath, Ockenden Manor Hotel & Spa is within a 10-minute drive of Nymans and Bolney Estate Winery. This upscale hotel is 5.1 mi (8.2 km) from Hickstead All England Jumping Course and 5.4 mi (8.8 km) from Borde Hill Garden.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 71 Reviews
Amenities
Golf CourseIndoor Swimming PoolOutdoor Swimming PoolHikingSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeBar
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Surroundings
Airport: London Gatwick Airport
(26.4km)
Train: Three Bridges
(14.5km)
Landmarks: Borde Hill Garden
(2.6km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Feature Double Room
13

Feature Double Room

1 King bed
Free Wi-Fi
Non-smoking
TV
Towel
Garden View
Private Toilet
Room Details
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Feature Suite
6

Feature Suite

1 King bed
Free Wi-Fi
Non-smoking
TV
Towel
Garden View
Private Toilet
Room Details
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Sussex Room
9

Sussex Room

1 King bed
Free Wi-Fi
Non-smoking
TV
Towel
Garden View
Private Toilet
Room Details
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Junior Spa Suite
7

Junior Spa Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Towel
Garden View
Private Toilet
Room Details
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Cosy Room
4

Cosy Room

1 Double bed
Free Wi-Fi
Non-smoking
Towel
Private Toilet
Hair Conditioner
Shampoo
Room Details
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Cuckfield Room
7

Cuckfield Room

1 King bed
Free Wi-Fi
Non-smoking
TV
Towel
Garden View
Private Toilet
Room Details
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Guest Reviews(71)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Guest User
March 27, 2024
Ockenden Manor is a delightful hotel. We stayed for 4 nights in a spa room. The room was beautifully appointed and well maintained. The complementary drinks and biscuits were a nice touch although the lack of a bottle opener meant I had to be dexterous with a teaspoon to open the bottle of lemonade. The spa was a joy. Despite being open to non residents it was never overcrowded and swimming outdoors is great. Probably one of the best spa hotels I have stayed at. All the staff were friendly and happy to help giving the place a home like feel. A particular call out for the restaurant duty managers who looked after us so well. The food was excellent and of high standard. My only criticism would be the lack of variation of the menu. There are 5 starters and 5 mains, which for a four night stay meant duplication some nights. Even the soup was the same every night. Surely it is not beyond a clearly excellent chef to do something different each night in addition to a set menu. We left feeling full recharged and would recommend it as a place to stay if visiting Sussex.
Guest User
March 25, 2024
Stayed in this beautiful hotel for a 2 night spa break with a friend. We choose the spa suite as recommended by other reviews as we wanted to be close to the spa amenities. From first enquiring & booking the hotel and the spa treatments the staff couldn’t have been more helpful. I was sent confirmation emails of room bookings, spa treatment times and dinner reservations. When we arrived we had a lovely warm welcome from the ladies at the front desk and were shown to our suite by one of the spa staff. Our suite was beautiful, extremely clean with a beautiful bathroom and free standing bath. We requested two twin beds which had been arranged. There is a complimentary mini fridge with soft drinks & water & coffee making facilities. There is a terrace outside with lovely views & sun loungers. The spa area was very clean with a lovely pool, sauna and steam room. The relaxation rooms were beautiful too. Our spa treatments were all of a very high standard and the beauticians were very knowledgeable & professional & made sure you were relaxed and comfortable. Dinner was fantastic the staff couldn’t be more polite and helpful. We were looked after by Russell (if I remember correctly) he was so attentive & nothing was too much trouble for him & his team. The dining room is beautiful small & intimate. Breakfast was fabulous, plenty of fresh pastries, fruit & juices. The cooked breakfast was delicious, plenty of choices on the menu including a very good vegan option. The hotel itself is beautiful & charming but I think what makes it stand out is the warmth & friendliness of all the staff. Absolutely loved our stay & will certainly be returning in the near future.
Guest User
March 24, 2024
We’ve been fortunate enough to stay at some of the best hotels, and this is one of them. The room and facilities are excellent, the staff friendly, the Spa is fantastic, the food is good, we cannot praise this hotel enough. We have stayed here a few times, and we love it!
Guest User
March 4, 2024
So we decided to visit for afternoon tea as its was my wifes Birthday and we love a experience and this has become a tradition we look forwards to annually We walked in Ockenden manor a was meet by a pleasant receptionist who guided us to the gentleman who sat us down in the library set for afternoon tea The library was wooden clad floor to ceiling it was painfully silent, dark, dreary the books on the shelf hadn't been dusted since the day they had been put their I think! We where sat by a window that looked great until you sat down then you feel like your a rabbit peering out of its burrow, due to the heigth of the window sill and the huge dusty copper closhes sat their, I could see the sky and a roof top but nothing else! Lucky their was a rainbow to brighten things up a little The staff where pleasant however I got the distinct feeling that this service was jammed into the middle of lunch/dinner and not a dedicated afternoon tea service. initially it started well with tea box brought to the table however once the service was placed and tea brought as far a service was concerned job done The tea food was uninspiring ,poorly executed' with dense heavy tray baked cakes cut inaccurately into squares and rectangles (wonky at best) The cake seemed to need the vast vat of tea served, to just about get you through the clag. No delicately garnish items Not macaroon in site! to be honest I've had much better from local farmers markets than what we where served cake wise. The sandwiches where on bread which seemed to be shop brought own brand white and brown sliced (co-op/aldi standard) with very dull fillings that where made either in the morning or night before as wet and some what soggy I have already given this far more attention than the chef who made them so I'll move on from this now! The scone's where tasty but not well risen, With only enough clotted cream and jam for one serving but there was no one to ask for extra so x2 scones went un eaten. We waited nearly 30 mins yet no one entered the room for payment So we followed suit and upped and left the was a chap hovering by the door to catch you on the way out rather like that of a garden centre café Who charge us for the afternoon tea added service charge to the bill without asking. So you couldn't really without feeling embarrassed say no Unfortunately we left feeling like we had wasted our money on a under inspiring poorly excuted afternoon tea It was not terrible but was a poor experience compared to others we have enjoyed the area
Guest User
February 16, 2024
Amazing stay in this beautiful spa .everything was perfect from the beginning. Also, the upgrade our room ' large space with a beautiful view I highly recommend Thanks Adam and your team PS food was cooked to perfection Especially lamb crochet Rossella and Marek
Guest User
February 16, 2024
Booked a spa and dine experience for my other half's birthday. Arrived at 4pm. Wonderful spa with two glasses of rose champagne, swim inside/outside pool, inside and outside hot tubs, sauna and steam room. Rain walk through shower. Free coffee and drinks. Fluffy towels, robes and premium shower gels in changing rooms. Dinner in the Manor Restaurant at 7pm. Absolutely perfect. West End service especially from the Maitre D but all staff were attentive and efficient. Food was wonderful from start to finish. One very happy birthday girl!
Guest User
February 15, 2024
It was our first visit. Russell, the hotel manager, is perfectly suited to his job. Efficient, courteous, full of charm; he advised our choice of wine with expertise and made us feel very welcome. The food was well balanced and generous for fine dining. 2 out of the 5 main courses were vegetarian or vegan, thank you for that choice. Not cheap but the quality felt appropriate for the price. We will return for special occasions.
Guest User
February 14, 2024
My husband and I tried this wonderful spa hotel for the first time on Sunday 11 February. It won't be the last time! What a fantastic place – absolutely delicious food, exceptionally friendly, charming, and efficient staff, and a great location in the pretty village of Cuckfield. We had a warm welcome from the ladies on reception who looked after looked after us so well. We did an overnight dinner (superb!), B&B (breakfast was tasty and generous and our room was beautiful – the home baked cookies were yummy) and £25 towards a spa treatment which was amazing. The spa is very special and again, the staff are so lovely. With complimentary glasses of superior English fizz to celebrate my birthday, this place is a winner! We had an enjoyable local walk through the woods before we headed off home feeling relaxed and rejuvenated. Treat yourself and try it out! You won’t be disappointed.
Guest User
February 13, 2024
A wonderful spa day and afternoon tea with my best friend Claire.. A belated 50 birthday present from my family . Great architecture with a modern glass designed spa combined with a traditional and elegant classic yet cosy hotel . Steph gave me an incredible back massage at the spa , the spa reception team were warm and friendly and very helpful . Our afternoon tea was wonderful, beautifully presented and delicious The hotel team went the extra mile to ensure that we had a lovely relaxing afternoon x

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Full English/Irish, Vegan, Vegetarian
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 28
Located in Haywards Heath, Ockenden Manor Hotel & Spa is within a 10-minute drive of Nymans and Bolney Estate Winery. This upscale hotel is 5.1 mi (8.2 km) from Hickstead All England Jumping Course and 5.4 mi (8.8 km) from Borde Hill Garden.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Ockenden Manor Hotel & Spa?

Prices at Ockenden Manor Hotel & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Ockenden Manor Hotel & Spa?

The closest airport is London Gatwick Airport. It is 26.37km from the hotel and approximately a 22minutes journey by taxi.

What are the check-in and check-out times at Ockenden Manor Hotel & Spa?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Ockenden Manor Hotel & Spa provide airport transfer services?

No, the Ockenden Manor Hotel & Spa doesn't provide airport transfer services.

What amenities and services does Ockenden Manor Hotel & Spa have?

Ockenden Manor Hotel & Spa has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Outdoor Swimming Pool.

Does Ockenden Manor Hotel & Spa have a swimming pool?

Yes, Ockenden Manor Hotel & Spa has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Ockenden Manor Hotel & Spa have fitness amenities?

Yes, Ockenden Manor Hotel & Spa has fitness amenities.

Does Ockenden Manor Hotel & Spa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Ockenden Manor Hotel & Spa have non-smoking rooms?

Please view the hotel listing for details.

Does Ockenden Manor Hotel & Spa provide breakfast?

Yes, Ockenden Manor Hotel & Spa provides breakfast.

About This Property

Nearest AirportLondon Gatwick Airport
Distance to Airport28.21KM
Nearest Train StationThree Bridges
Distance to Train Station14.53KM
Average Price FromSGD650
Hotel Star Rating3