Quinta Bella Huatulco

We had a private pool overlooking the ocean and pool area which was fantastic. The hotel staff were wonderful. We tried all seven restaurants and enjoyed them all, we can't wait to come back.

Absolutely the best poolside service staff ever! Daniel, Tye, Hector, Eric and Toño made sure all the guests were happy and had drinks and food they wanted at all times. Our two week stay was fun and the pool staff made sure we had the loungers and umbrellas just how we liked them whenever we came to the pool for a relaxing time and a swim.

Where to begin...let's just say that if you are looking for a higher end, relaxing vacation....this AIN'T IT! However, if you enjoy base thumping music from 8:00 a.m. to 11:00 p.m., come and get it. We had a prepaid 21 day visit to what appears as a 5 star hotel...big mistake, BIG MISTAKE! We spoke to many other guests and they were just as appalled by the noise. In fact, we know of one particular couple who also prepaid, but cut their loses and let this resort for another. We would have left too, but was refused any sort of refund. During our stay there were at least 3 weddings and a birthday party hosted right on the beach in front of the pools. Live bands singing until 11:00 p.m. No consideration to the guests who paid to stay there, no prior notification of these events. Qunita Bella needs to decide if it is going to be a hotel or a wedding venue. There is not enough square footage for both. That being said, the daily staff does a great job. All interactions were friendly and polite. Not sure I can say the same about the management. I was able to pick out a couple of people (women in navy blue sheath dresses) stomping about, never smiling or greeting guests. They were frequently seen meeting with nervous looking staff, sitting a public tables. Please, meet in private. Quinta Bella, you need to read the room. More than 90% of the guests, I would say, are 60+ years old and retired. They want to be here and spend their money in peace.

We had a view of the ocean and the mountains. The room was beautifully designed and appointed. The gym was great as were the pool and beach access. Staff were always kind and helpful. My only wish was that the room had a mini fridge.

******* booked us in the worst possible room. .Staff manager moved us to a real nice room after 3 days . Never book room 2000.

The good stuff: staff at the pool and on the beach were great--very attentive without being overbearing. Food was solid. Breakfast at Marea was delicious. The rest: The lobby is a disaster--the desk is weirdly pushed back into a corner and is overrun with folks having to trade their towel card (don't dare lose it--$25 fine!) in for towels as you're trying to check-in--why not have the towels available at the pool?. Parking is haphazard and the security guards are brusque to say the least-although two women who let you into the lot were friendly. A promised bellhop never showed up. A lousy welcome across the board. Our "superior" room (#9, btw) had a view of the side of a car, unusable wifi, no phone in room to call for service (had to call via WhatsApp), no hot water, wasn't cleaned for first two days. Couldn't have been further from the pool. It was so disappointing we actually paid for an airbnb and just used the hotel as s a beach club. Talking of which, even though we spent money there everyday on the final night when we left for our other room we were chased by security to settle our tab even though we were supposed to check out in the morning. Just weird.

Very nice place . We come here every year and we noticed a big improvement in the staff’s attitude. Much better than in previous years.

The location is spectacular. A very relax vibe Less than 100 m from beach to pool . Waves are a bit strong yet swimmable. 20 minutes walk to La Crucecita. Our room (king deluxe on 2nd floor) had a perfect balcony with a little pool where we can see the sunrise every morning . The restaurants at the hotel are gourmet . We will be back

Room was cleaned every day . Excellent wait staff. Several restaurants to choose from. Entertainment could have been earlier evening. Also a refrigerator in the room would of been nice.