Ibis Paris la Defense Courbevoie

There were bed bugs... they accused me of bringing them in on my suitcase which sorry but I'd only arrived that day, directly from the airport and I think the commune of bed bugs was well established ... bien etabli! They did move my room but as above accused me of having brought them in. I really didn't sleep for the rest of the trip except with a scarf wrapped around my face and a raincoat on! It's not acceptable for such a huge chain to have bed bugs and my case should have been investigated immediately (I got the feeling it wouldn't be). Cleanliness was really so-so and I know they would have been spotted if cleanliness was up to scratch. I, like the other person who experienced this, was also terrified I might have brought them back with me. Des punaises de lit vivent ici! Evitez ici si vous voulez les eviter.

Although low budget, still not worth the money. Tiny rooms, uncomfortable/lumpy bed, carpets smelled, bathroom was smaller than what you get on an airplane, a/c did not work well (they have a min temp set that cannot be adjusted - the room was too hot). Not many dining options close by, nearest metro is a 25 min walk. Rooms are outdated and need major renovations.

The closest public transportation option is 5-7 minutes walk from the hotel. But the GOOGLE preferred transportation option is 22 minutes walk away. The bus system closes and you will be told to get off the bus and be forced to reroute without notice. The subway was the most reliable, but it is 22 minutes walk each way from the hotel.

I was disappointed to say the least. Almost every aspect of the hotel stay was frustrating and negative. The area is a 20 minute walk from the nearest metro stop, and total travel time by either bus or metro to the city center/ typical attractions such as Louvre or Eiffel Tower was 45-60min. Our room was very hot and the fan did not work. We went to the desk hoping for some assistance, and we were told “there’s nothing we can do”. So we left the window open at night, which was also not good because the hotel faces right out to a loud street/highway. In 4 days the fan was never fixed and the noise and heat were constant. Lastly, after 2 nights at this hotel, I noticed my first bed bug bites. Of course we brought this to the attention of the hotel staff, so they could clean the room (and we were hoping they could clean our luggage etc as well, to avoid re-infestation). Not only did they seem to have no protocol for dealing with suspected bed bugs (they kept asking “what do you expect me to do”, even after we mentioned cleaning the room etc), but they were very dismissive and rude about it and ultimately did not address the issue at all. We inspected the mattress when we noticed the bites as well, and it was clearly not cleaned properly; there was dirt between the mattress and bed frame.

Nothing special. Comfortable room. Could have been cleaner. Especially the bathroom (lots of stains).

Beautiful view of the Eiffel Tower. Clean room and friendly staff. Good parking options and walkable to the public transport

Sweet bugs is the new sweet bed by ibis. I got bedbugs bites during the night. Bedbugs on the 4th floor. No refund. I was told that I would get another room. Only the loyalty points were refunded that is to say 40€. I had to get rid of all my personal belongings. I complained to the accor group customer service. I am scared and just hope that I will bring it back home.