Here is my honest review about my first time at this hotel on an AI package. Positives: *********** - amazing location, close to everything, bars, shops, beach. The pools are clean and lovely! - we stayed in a superior double room and the view was breathtaking - the BEST thing about this hotel is the decor - the pond, the rotating bar, the botanical scenery, it's honestly the best one I've seen so far. It made me wanna stay inside every night instead of going out. Loved it!!! - live entertainment was good, I was impressed by the quality; other hotels I've been to had really disappointing acts - compared to other hotels I stayed, the food was delicious!! It actually tasted good, you know? even the desserts were good, unlike other places I stayed and all tasted the same. Well done to the chefs and restaurant staff there who are catering for hundreds of people every day and work tirelessly. - the evening drinks in Bar Alisios are superb - especially the cocktails - good quality. - restaurant staff is super polite, friendly, and I never waited more than 2 minutes (on the clock) to get served at lunch or dinner time. - very clean all around Negatives: ___________ - the evening bar staff from Bar Alisios were quite sarcastic and arrogant. It really put me off going to order drinks. - the bed itself is uncomfortable in my opinion, I couldn't get a decent sleep in 7 days - I needed water in the room and I wasn't allowed to take any, they said it's only one bottle when you arrive and that's it which was a bit shocking. In the lobby they say they have water fountains I couldn't see any? I ended up drinking from the tap, wasnt a major issue but if I am on an AI package I assume it's not a big deal topping up the water bottles when they clean the room. - Music at the pool. It does not exist! They only play music on a portable speaker at Aqua Gym for 1 hour. The atmosphere is so good when music is on so I was sad to see how we sat in silence after the activity was over. Again, personal preference (but I saw other people bringing their speakers and playing music near the sunbeds which makes me think they have the same opinion) Overall it was a nice stay, I would return!