Biltmore Hotel Miami Coral Gables

We had a wonderful stay!

The rating overall was Excellent! The staff in the bar was sub par! About 12 people in bar and 3 people working. After waiting 20 minutes for service we left very frustrated. We went up to bar and bar tender brushed us aside saying someone would come. She did but was extremely rude

We had to move our room because I had reserved a king bed and they placed us in a room with a queen bed. A large amount of the chaise lounges at the pool were broken. When we arrived early in the morning, the pool area was littered with dirty towels and food items from the day before. Not enough coffee in the room. Great bathroom and comfy bed.

Hotel is very nice - a grand hotel from the past - service is very good, as is food. However late at night there were VERY loud motorcycle noises and in middle of night a prone in adjacent room rang for several minutes with no answer, so difficult to get a good night of sleep.

Courteous employees who always say hello. Reception area is a bit slow (under staffed? ) Telephone on desk in room 412 doesn’t work. Lighting in bathroom a bit dim

Beautiful historic building, very friendly staff, easy check in, great room (very clean, good mattress), amazing pool, beautiful golf course.