Hotels near Planet Case, Contagem

It’s a good place, comfortable, good place around de city. I think it’s important to improve de TVs, are not smart, and people of the hotel should be speake a little of English, some times it’s very important for foreign people.

Hotel is super well located. Very clean and friendly staff. Great breakfast. Garage leaves a little to desire ... mainly in bigger cars. In general, the hotel is very good.

Very good hotel, with great service (we had problems in the lock that were quickly resolved), excellent cleaning, well served breakfast, quiet parking, easy location and close trade (via Brazil and some pizzaries, I had no problem with the bedroom, but Renata was a little strange. One point goes to the acoustic isolation of the rooms, from which no external noise is heard, even in front of the street. I recommend, especially for those who intend to visit the Pampulha region, great cost x benefit!

Hotel desk, parking, valet attendants were always kind & helpful. Room was comfortable & clean. Work out room & amenities well taken care of. Convenient location. Great breakfast, good food at restaurants - all the above I give 5 stars. However the organization of restaurant in the evening needs major attention, which is sad because the food is excellent, and so I give 2 stars as I’ll describe below. For our evening dinner we - and other guests waited more than an hour for food. It was obvious they were understaffed but no one checked in with us and it was hard to get their attention. When our food arrived, they forgot my elderly mother’s meal. Wait staff continued to not check in with us - and we felt ignored. Finally we spoke with staff and they got my mothers meal…about an additional 45 minutes later, we actually ate together. I complained to the restaurant manager and I was treated disrespectfully. I felt her meal needed to be compensated. His reply was “No - well she ate it didn’t she?” I was stunned by his rudeness and stood my ground that a 5 star hotel should not treat their guests this way. A waiter saw the ridiculous exchange and ended comping her meal. I noticed other hotel guests were frustrated too and had similar issues. At the very least all that needed to be done was for the staff to communicate,”Please be patient with us; were understaffed” etc. -That would’ve made a world of a difference.

Located in a quiet and safe neighborhood where there are many small shops and restaurants. Nice modern design. Small pool on rooftop. Very good breakfast. The rooms are nicely decorated and have a lot of space. I recommend the junior suite as they are even more spacious. Most staff members are really nice. They do their best to make your stay as comfortable as possible. I had some small hiccups but I really appreciate their efforts to overcome these small issues. Some staff members do not speak English but you still can manage. Thanks to all the staff members and managers (Jessica, Lidia, Daniel etc.) who helped me have a great stay.

The hotel is very comfortable and is very comfortable and very comfortable. Big and clean room and bathroom ! Privile location , well in the center of BH ! I'll host more times!

We stayed for almost ten long days in this hotel, where beds are uncomfortable and the elevators are always packed. The front desk staff is rude and will show you an attitude anytime you stop by to ask for help. During the checkout, they tried to charge us for breakfast on a day that we were actually in another city in Brazil. I had to show them the boarding passes to prove that we could not eat in the hotel because we were not in Belo Horizonte that day. They have a huge conference center that is always booked. Good luck trying to get a cab in front of the hotel. You will have to find space between the buses parked in front of the front entrance. Additionally, this hotel is on a hectic road, and the windows are not noise-canceling. Therefore, the rooms are very noisy. There is a Japanese restaurant on the premise where the service is equally lame, and the food sucks. We did not pass the appetizer because the waiter brought us the wrong beer and refused to take it back, and the tempura was disgusting. The manager is too lazy to fix that mess because they get enough money with the conferences. We are not coming back for sure!!

We like our stay quite. nice and well-functional staff. Simply but clean and good size room. Excellent breakfast included in the daily. Excellent location, near to tourist points, bars and restaurants. Free manufacturer. Excellent cost/benefit.

Very recommended to stay, cost-effective, the environment is very good. Beautiful environment, good geographical location, convenient transportation, comfortable and sanitary rooms, service staff are very enthusiastic, facilities are very humane, high-speed network signal is good, the view outside the window is good. The design of the room's small pendulum is also very distinctive. Next time, check in.

Fomos muito bem recebidos. Não precisamos nem apresentar o voucher de reserva. Quarto limpo, ar condicionado funcionando super bem. Café da manhã excelente. Super recomendo