Sleep Inn & Suites Columbus Near Fort Benning

Very nice and convenient for people who have family in the army training camp. Very close proximity to spend time with family and friends in the area

Terrible management, poor customer service, sexist employees. Need customer training. Need new staff that is willing to work and provide great professional customer experience.

Late CO only offers 1hr for $50 I asked if I could changed my room due to loud neigbors, FD told me maybe but never got a call to confrm or to let me know they couldn't.

Staff was wonderful. The lobby and both rooms I stayed in however were not clean. The bathtub was very dirty, lots of smeary handprints on frequently used surfaces and stains on chairs. The people are really nice, the place just needs a good cleaning.

Didn't have my reservation for second room, had to get additional on spot, different rate, then TV disnt work had to mive rooms. Breakfast was HORRIBLE

Hot water was Luke warm at best. We were there three nights and never got the bedding changed nor did we get fresh towels. 6am they had no coffee made. The front desk lady said the kitchen help doesn’t start till 7. Meanwhile she sits and talks to her boyfriend all night.

Room was good. But housekeeping never came to the room i stayed in was there for 6 days and not once did they come to clean or take dirty towels.

You know those small cardboard sleeves that hold your room keys? The one we were given was all worn out and had a food stain on it. That is disgusting! I used a cleaning wipe to remove the stain plus any other germs. The handwriting on the inside for the wi-fi password was terrible and we couldn’t make it out. When we got to our room, there was a dirty wet washcloth sitting on the bathroom counter. The bottom of the tub looked like it had built-in dirt. When looking out the window, the screen was all torn and flapping in the breeze. Breakfast was okay, but I was disappointed there was only whole milk and no flavored coffee creamer. The only saving grace was the nice soft comfortable bed. At $167, I expect better and will not stay here again.

Staff was attentive and pleasant to deal with. Rooms were clean. Certain elements of room needed maintenance, like toilet paper holder was coming off wall, bathroom door would not latch (stay) closed. TV had 2 different remotes, confusing to operate. Main door to room did not spring closed.