Hampton Inn & Suites Columbia South Fort Meade Area

It’s not bad but they do need to improvements as I saw bugs a few times in the room during my stay there for a week.

The hotel was located in a prime spot. The room was really clean. I would only recommend getting smart TV. Outside of that, I liked that they offered EV charging as well.

UNSAFE and the staff do not care about your safety. Luggage cart literally falling apart and the staff are kind but shady! Do not book here its UNSAFE!

Great staff, very nice room.

Upon arrival toilet was clogged I reported to front desk on first day nothing happened I returned the next day and they handed me a plunger to fix the clog. Normally a maintenance worker would preform the task.

Most AC units allow you to just run the fan all the time. This unit stopped the fan when the compresser stops. We were given a handi cap room . Front desk employee asked if ok. Not really knowing what that would be we agreed. He saw that i was tall, 6' 4" and a senior, he should have mentioned the bed was extremely close to the floor.

We had booked 5 nights here Monday and Tuesday were fine. We left for Philadelphia for a day and came back on Thursday for our final three days. These stays were booked and confirmed weeks in advance. When we came back on Thursday we were told someone was in our room because they did not want to leave. Instead of kicking them out they told us we would have to downsize to a smaller room and move if our room became available the next day. Neither of these options would work for as we needed the suite that we had booked and were not going to be around to move since we had plans the following day. This was a major inconvenience when asked why they didn’t ask the people in our room to move they said they won’t ask a paying customer to leave even though they had no reservation. This was totally unacceptable as I had the room reserved and am also a paying customer. Very poor customer service!

Room 320 would really benefit from darkening shades; there was only a privacy shade that let the room glow brightly all night due to the street lights. Staff were very friendly!