Holiday Inn Express & Suites COLORADO SPRINGS NORTH by IHG

The service was great and the hotel staff are courteous. The hotel is clean and with good mountain view.

Great location, family friendly, really nice breakfast, free parking, comfortable beds and a clean room.

Room was right by elevator so constant high pitched noise all the time. Hot water did not work. WiFi kept dropping every 2 minutes. Did not get the room I made a reservation for. Little to no parking.

Staff was friendly and helpful the room was really clean and maintained clean by the staff thought our stay.

The room we were told in the morning should not have been rented. It had over 30 dead flies, no remote, no working heater or fridgerator.The hot tub was dirty and the pool had air conditioner blasting. We were told because we made reservations through ******* no type of refund on Holliday Inn or credit could be issused. Poor staffing and management. Only morning lady Ashley was apologetic in the morning. We quickly left and checked into an hotel that was clean and friendly.

The bathroom needed several repairs, definitely not up to Holiday Inn Express standards!

Breakfast menu was missing bacon. And my room ac was working the best for someone In menopause

We arrived late evening but were greeted immediately by very friendly staff. Our room was clean with very comfortable beds and pillows. A different but equally friendly staff member greeted us as we returned from a concert and late dinner. Checkout was easy with a third friendly staff member.

Room was very clean. It was nice to have the pull out couch.