Excellent hotel Perfect location , excellent service normally…..We as a business stay here a lot , and have always had an excellent time , but we witnessed and heard the waitress bullying the manageress. She swore in front of us all Now we wouldn’t normally complain but it was bad , Jessie the manageress is always professional and kept her head on . I would have lost mine The waitress Maria is quite sparky normally so it was upsetting to see her act like that . She stormed off and left … the restaurant was busy and so Was the hotel . So Jessie was running back and forth . The chefs helped out they were great , was good to meet the people who’ve cooked our meals. BUT it wasn’t nice to see We love this hotel and will continue to stay here , but am disappointed to see that and feel sorry for lady