Hotels near Phantom Fireworks of Kennesaw, Cobb County

Not bad, people are not mixed.

What an amazing staff you have. They are all so friendly, professional, and helpful. I specifically would like to single out barista Raymond. He was chipper and cheerful every morning, along with super efficient, and he really added a wonderfully positive vibe to our stay. Thank you Raymond!

Very busy hotel due to baseball tournaments with limited supply at breakfast daily. It seems unless you were there in the first hour, it was all gone. Numerous times there was no cups for coffee even. Also, only given two towels in a room for 3 people and had to ask front desk for towels and linens. Very noisy in halls and could hear slamming doors, people talking in rooms, showers in neighboring rooms, etc. Staff at front desk was great but just seems like having too many sporting events led to an subpar experience.

The suites/rooms are modern and include a full washer and dryer. This is truly rare to have in a suite, but very beneficial when needed. The general manager, Benisa, and her team of employees, Bruk, Sonda, Chris, Andre, Natasha, Arnesi, Lauren, housekeeping, etc… are all kind and professional. Benisa helped with requests that I needed without hesitation. For me, it is about the level of customer service, so I will always recommend the Waterwalk Atlanta Perimeter to others who want a great extended stay or are just visiting!

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

Really great hotel. Nice staff, big open entry and lobby. The Westin definitely didn’t forget to give everyone their own space, secure parking lot. Very clean look and feel. I could see Queen and King business towers and had a beautiful lake view from my room on the 11th floor. Overall, i can be sure that I’ll stay here again!!

We checked out early from another hotel because it was dirty and it needed total a renovation. Im a germaphobe and when I stay at a hotel it better be thoroughly clean. This hotel check-in was fast and easy. The front desk agent was very friendly. This Hampton Inn is updated and modern. It is conveniently located next to a gas station, near a Walmart, and a Cracker Barrel. Walking into the room I am inspecting the bathroom floor, shower , coffee station, refrigerator and carpet around the bed. The room was very clean and it had a pleasant clean smell. The bed was very comfortable. The free breakfast buffet had everything I needed… fruit, oatmeal and yogurt. The gym was small but it had free weights and a treadmill. I would definitely recommend this hotel for an overnight stay.