Hotels near My Eyelab, Cobb County

Not bad, people are not mixed.

We booked the double tree on its reputation. Paid for early check in, requested a fridge for meds …was told no problem. We get there at 1:00 and was told we couldn’t check in until. at least 3:00 Eve. Tho they charged me for early checkin . We were two people, they told me they had no rooms available with fridge as they had given them away even tho I was guaranteed. No microwave either.The room was for two, but we get to room and it’s clearly met for one! One desk chair at a table, one lounge thingy that no one over 40 would be comfortable in, and with my handicap I couldn’t get in it! They only supplied towels for one, we had to ask for more.we are supposed to get breakfast credit, but we didn’t They gave a card for a free drink at the bay which was closed. Nothing in the room or bathroom was very clean.Oh and if you wanted the room cleaned, you had to let the front desk know in the morning before 9:am.I set an alarm to do so which I shouldn’t have to do, I am on vacation. When we got back to our room at 3 pm, it still hadn’t been cleaned, so we settled for clean towels. We were so disappointed as we chose the double tree for its reputation in the Hilton family of hotels. It was not a good experience at all!

Even hotels in the United States are thousands of stores and thousands of noodles. First of all, this one is not within the airport, there must be a car, no traffic jam for half an hour. Breakfast, the rooms are quite satisfactory, there is a car to go shopping, eating is within 10 minutes.

What an amazing staff you have. They are all so friendly, professional, and helpful. I specifically would like to single out barista Raymond. He was chipper and cheerful every morning, along with super efficient, and he really added a wonderfully positive vibe to our stay. Thank you Raymond!

Overall, it was not bad. The breakfast, compared to its sister hotel, was a little spartan, but there was plenty of it, and tasted fine! The access to wifi was fairly good, but the access to various television stations was so-so. Still recommend it for a few days stay!

Very busy hotel due to baseball tournaments with limited supply at breakfast daily. It seems unless you were there in the first hour, it was all gone. Numerous times there was no cups for coffee even. Also, only given two towels in a room for 3 people and had to ask front desk for towels and linens. Very noisy in halls and could hear slamming doors, people talking in rooms, showers in neighboring rooms, etc. Staff at front desk was great but just seems like having too many sporting events led to an subpar experience.

Although it is an old store, it is not bad. I saw a few people with guns, I thought about it...

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

Really great hotel. Nice staff, big open entry and lobby. The Westin definitely didn’t forget to give everyone their own space, secure parking lot. Very clean look and feel. I could see Queen and King business towers and had a beautiful lake view from my room on the 11th floor. Overall, i can be sure that I’ll stay here again!!