Best Western Plus des Moines West Inn Suites

Front desk staff is very helpful and polite. My room is amazing! I love the loveseat! I have no complaints at all!

Many breakfasts options. This is the first hotel I've encountered that had hot chocolate, a yogurt machine with 6-9 toppings you could add in, and even popcorn machine. Scrambled eggs actually tasted like eggs and they had salsa if you wanted to add that too. The fancy wave your hand pancake maker was neat. The workers kept the breakfast area very clean as well. The room was great. Comfy bed, pillows squished to the perfect height (for me). Hot tub (in room) was clean and didn't have tacky mirrors surrounding it like most places, smart tv worked well and had both apps and channel options, TV swiveled to watch in tub or bed, Off brand keurig maker (with pods) in room, windows opened which was nice, and even the shower water pressure was decent. The only issue we came across was the blackout curtains and door frame to the hall. They weren't great at blocking our the light so it did get a bit bright in the room as soon as the light came up. Staff was super friendly and accommodating- both night shift and day shifts. Also, absolutely love that the hotel was decorated for the Christmas season (inside and out). Probably one of the top 5 (affordable) hotels I've stayed at.

Room was clean and looked even nicer than the photos. Breakfast was good, had decent options and a cool pancake maker. Staff was friendly and patient with us. Had a great stay!

it was a beautiful room and breakfast was one of the best we’ve had on our trip. I questioned the $ 50 fee that would supposedly not going to be charged in addition to the regular fee? I still see it as pending even though we’ve checked out hours ago.

Quiet, very clean, staff is great! I don’t have any complaints!

This is a very nice hotel and the staff was great. Adter the 1st night we had to change rooms because the AC fan was smelling. She gave us a new room with no problem. Also I had to cancel one day and add another day. She said no prolem and didn't charge us.This was our 2nd trip here. Would do it again. ROOM was very clean, and beds are comfy. Breakfast was good and hot

Lack of house keeping the only downside, other than that a very pleasant stay.

We enjoyed it but the jacuzzi wasn't very clean and we had hair all over. Was bummed for the price we paid. But the staff was great and breakfast was amazing.

Easy to get to off the highway. Excellent accommodations for the money. Breakfast was better than most hotels in this price range.