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I recently needed some information about a reservation in this area. I called at 6:45 . Knowing this is a busy time but needed to make a decision! I can not rave enough about the young lady that answered the phone. Evelyn was pleasant, answered in a timely manner, gave me all the information I needed. This is what we want in an front desk person!! To get someone that projects liking their job and knowing it! Evelyn thank you for helping 💓

We’ve stayed in this hotel before on the way to the beach, but this stay will probably be our last here. We knew the hotel was undergoing renovations, but the rates were still over $215 a night despite the mess, noise, and the fitness center being closed. There was lots of dust flying and on the carpets in the hallways. There was drywall in the floor outside our room that we had to step in. The room itself was outdated and unclean. My daughter found a stain on the mattress cover that resembled dried blood or a spilled drink. We alerted the front desk, but nothing could be done as the hotel was full and housekeeping was gone for the evening. The manager was contacted and a towel was placed over the stain. I’m not sure how a stain that large was missed while cleaning the room and making the beds. Thankfully, we were given a discounted rate due to this at checkout. Also, the shower door would not stay shut, and water kept getting in the floor. I’ve been a Hilton Honors member for many years, but this has to have been one of the worst we’ve stayed in.

Reserved room online, check-in was quick and easy and done by a friendly clerk. We found the room to be very clean and well-appointed. The air was already on, which was wonderful to walk into. The bed was comfortable and the covers were cozy! Breakfast was simple but plentiful. Overall, it was a great stay! My only reason for not giving it 5 stars is the price. I believe it’s a little overpriced, but not too bad.

The overall facilities of the hotel are very good, warm and comfortable, breakfast and service are very good, it is a little distance from the airport, if you are closer to where you are going, then you can recommend it.

Great location near Oak Mountain state park yet super easy drive into the city. Staff was polite & helpful on this visit.

We booked as the price was right especially being Canadian with the exchange rate. But you get what you pay for. You can see they did some upgrades to the room but not good enough. The ice in the freezer part of the fridge was 3 inches thick all around. The air conditioner hummed so much it vibrated the floor when sitting on the couch and in the bed. They put a new surround encloser around the tub but on the floor around the tub was filthy. The toilet was new and the flooring looked like fairly new laminate. The bed was comfortable and tv and internet good. Their hot breakfast was waffles, no eggs, no toast, just cereal and some small muffins, juice and coffee. If in need of hotel because can't go anywhere else for 1 night you could stay but would not recommend and will not stay there or any other one.

Quite, clean and an over all good stay. Front desk was very nice and helpful. Room was updated and comfortable. Very convenient to everything around. Breakfast was lacking but didn’t expect much. I would stay again when in the area ………………..