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It was planned trip for a Hotel slumber party for our Granddaughter and friends.The girls loved it, and being with friends and with her grandmother.The The hotel staff was very nice, helpful and welcoming. The room was clean and the overall layout was nice, grounds and parking.

All was good. Staff was polite, kind, and professional. Clean room, hot water, nice clean soft towels. The air-conditioner and heating unit worked. The television and coffee maker worked. Parking was close. Didn't have do a lot of walking. However, could use a microwave.

newly renovated king room was very comfortable only stayed one night. all staff was very helpful. the pool area was open but heater not working they are in the process of renovating the hotel. we had a renovated room it was nicely done.

Service is horrible, but after you are checked in the rooms are nice and the layout is great. Price is decent. Always ask for price match for online. Only option we had for room was 3rd floor, no elevator. Breakfast during Covid Is doable but just be prepared to order out. Close to multiple restaurants.

Hampton Inn is often my go to chain when taking a trip that involves a short stay; especially when a long drive requires an over night with an early start the following day. No surprises, a clean room at a decent price; a well maintained facility; and efficient/friendly staff are what I am looking for. Of the many Hampton Inn’s I have stayed in, this one is in the top tier. Not because it’s the fanciest or newest. It delivered what I needed. The place is maintained well, our room was in great shape, check in was a breeze (they’re fully digital), the staff members I spoke with were friendly and efficient, the complementary breakfast fully stocked and was up and running early, and the coffee was hot. This was a one night stay on a long two day drive. It was convenient to I-85. There were a number of other places, I considered. However, this place was exactly what I was looking for. I would highly recommend this place if you need a place to stay in Gastonia.

This was one of the worst Fairfield Inns we have stayed in - and we have stayed in many. Upon arriving, the Reception staff barely acknowledged us as they were checking us in. There was no 'We;come'or 'Thank-you for being a Diamong Member'...they handed us the key card and we went on our way. The condition of the room was more on par with a Motel 6 than a Fairfield Inn. The room was smaller than usual, the furniture was worn and the paint scuffed up. Breakfast the next morning was pitiful. The bananas were so green you couldn't peel them. They ran out of coffee and oatmeal by 7:30am. Yes, there were other guests, but it certainly wasn't mobbed. When we went to check-out, there was no one to be found near Reception. I went to the breakfast area only to be told the Reception person had gone to the store to get some more oatmeal. If this had been my first time at a Fairfield Inn, Marriott would have lost me as a customer. Foretunately, I know this was the exception, not the rule.