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The hotel was nicely decorated and designed. The pool area was very clean and a nice environment. The rooms were also clean, with comfortable beds and a good shower. Unfortunately when we arrived one of the rooms had an unpleasant smell. When we mentioned this at reception they said housekeeping would look into it, but nothing was mentioned further. We then found that the room door was faulty, and was not locking properly. When we returned from meals in the evening, we found the door ajar, despite being shut when we left. We mentioned this at reception, and again they said they'd look into it, but nothing was done, despite mentioning that we had valuables in the room. The obvious course of action would have been to fix it immediately, or move us to a different room, but neither was offered, which feels like quite a major issue. The offering at breakfast was good, and there were a few members of staff that were especially helpful and friendly in the Orangea restaurant. The food here was ok, but would recommend ordering simpler dishes. On the whole, our stay was enjoyable, but issues were not dealt with as they should have been, which would make us rethink returning.

When we first arrived at the hotel. The staff were so friendly and introduced themselves and gave us some water. Very polite and professional. We did have to wait around for about 15 minutes or so just in the outside bit before we were taken inside to the check in area and could actually check in but this was not too bad but it would have been helpful if the staff could have explained why we were waiting as we weren’t quite sure what was going on and why we weren’t being taken through. However, once in to the check in area the staff were all great and explained all about the hotel and facilities and where we could find everything and seemed genuinely friendly and happy in their jobs and genuinely happy to help which was something we really noticed and appreciated about the staff at this hotel. It is an all inclusive hotel and the experience really is all inclusive and everything from the food to the activities they provide is included. The food was of excellent quality and a really great variety every evening, we enjoyed the different theme nights they had and the street food market was exceptional and such a great vibe. We really had fun that evening. The theatre shows were lovely and you get to see all of the wonderful staff from around the hotel performing at these shows which was fantastic. We particularly enjoyed rock and ria and also the live music evening out by the pool. Overall this hotel provides brilliant evening entertainment and it’s something different each night. As well as all of this, there are lots of fitness activities you can join in with I really liked the aqua fit in the outdoor pool and the yoga/ pilates classes early in the morning. They also had an indoor pool and spa. Segways to hire, and lots of other brilliant activities taking place throughout the hotel. One thing is for certain, you will never get bored at this hotel. My husband and I had a lovely couples massage which was relaxing and overall a great treatment. The weather was very hot and so we didn’t stay for the indoor pool but went straight out back to the outdoor pools. The outdoor pool is wonderful and very big lots of space for everyone and some seating areas as well as a waterfall area which was so refreshing. There are also specific kids pool areas which were shallow and undercover from the heat which was nice for my friend and her baby. The day cabanas are extra and you can book them on the app. There are only a few so try to book them as soon as you can. My husband and I and our friends both did this one day and it was well worth the money as the sun was particularly strong that day and so we had the option to close the curtains from the side that the sun was strongest. The general seating area by the pool is also fantastic as there are plenty of beds and you can usually find one either in the shade or in the sun depending on your preference. Our room was absolutely lovely, extremely clean and spacious- with a hot tub which we unfortunately

Stayed at this hotel for the second year in a row following my cousin having his wedding here last year. I absolutely love this hotel. The food is amazing as are the services provided by the hotel. It has a very relaxing and peaceful vibe. Special shout out to the bartenders: Keegan and Pedro! They really took care of my family and I. They made us feel very welcome and well looked after. They are both very special and interesting individuals who I really enjoyed speaking to. I'm glad to have met them. They also make fantastic cocktails. Another special shout out to The Animation Team, they were tireless in their efforts to involve guests in fun daily activities around the pool as well as providing amazing entertainment in the evenings. They are all incredible entertainers and very good at looking after guests and getting people involved. They helped us create a lot of good memories during our stay here. The personal touch at this hotel is definitely there. Tavira Island is just a short boat ride away. You can also get a river taxi from the pier by the hotel up to Tavira Town. I love the vibe of this place and I think this will be a hotel my family and I will want to regularly visit in the future for our family holidays. I will definitely be looking to come back here next year to relax and have fun. Thanks Vila Galé Albacora, I'll see you next year!

The pool area is the highlight of this hotel. There were plenty of sunbeds for the guests. There is a pool bar which opens if there is a full day of good weather. You must go to the bar, there is no poolside service. The gym and spa area were also good. I enjoyed a lovely massage. The hotel rooms are very compact but functional. Beds and pillows are comfortable. Shower was good and there was always hot water. The air con was great. The fridge works well if you leave the cabinet door open. There is tea and coffee (but not restocked) but no milk. You must put sign on the door if you want the cleaners to do your room. There is no iron in the room and none available on request. You have to pay for an ironing service. The sink drained very slowly in the bathroom. The hallway carpets had some questionable staining - I really cannot understand how they haven’t replaced sections of it. We had a room overlooking the carpark which is not the best view but does get nice evening sunshine on the balcony. The WiFi was good. The breakfast was only ok. I would have expected better. There was nice fresh fruit and fresh croissants each morning but the yogurt, orange juice and coffee were terrible quality. I wouldn’t touch the hot food. If you come down near the end of service, forget about it, staff seem to have given up, I even had to set my own table one morning as none of the tables had been cleared. The piano player at breakfast was very good. They give out flowers to the lady guests some days. These things are nice touches but I imagine guests would rather better food instead. We had lunch in the hotel twice. Pizza was ok. Tried the calamari another day but it could have been deep fried anything to be honest and fries tasted like they’d been sitting around. Rooftop bar is nice with lovely views and they make good cocktails. Bar staff were nice. We only in the rooftop restaurant once and it was disappointing.