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The hotel itself is beautiful. Inside it looks like a small feodal castle. The room we had was spacious and beautiful. We come to the station on a shuttle (but it's really ready, just 5 minutes walk, attention it goes to the direction station-＞hotel). Kaheki is excellent. Japanese breakfast is only. Les senses sont très agréables mais ne proposent pas d'amnésie et vous n'avez droit qu'à une seule plaque de produit si bien que si vous y aller plusieurs fois, vous n'en avez plus. The team is very pleasant but speaks little English (for certain not at all). The boss is quite unpleasant, it's a pity because it's one of the last people you'll cross and it leaves a bit bitter taste. There have been several ryokans in Japan, in different regions (including Kyushu, Fuji, Nagano and Kyoto), and I think the price is too high compared to the average (no special view of whether rooms or hotels in themselves, no 'amneties, little of specific services...). The lack of proposals at Zao Onsen certainly pushes to put quite high rates but it's a pity...

The check-in time was 3 o'clock, but I arrived 25 minutes early, so I thought I'd just check in, but when I entered, I was told that it would start at 3 o'clock and was kicked out.I was asked to come back after 3 o'clock.This is the first time this has happened to me. is. Many hotels usually let you wait in the lobby or let you enter if you are ready. I stayed for several nights, but at first I was told that the fee would be paid at the time of check-out, but when I returned on the second day, I was suddenly asked to pay the fee.And when I entered the parking lot, there were about 50 customers coming today, so I stopped. All of the staff members I asked were female, but the male staff were very polite and nice, and the room was very clean and nice. I'm disappointed because the reviews have been good recently. I stayed with breakfast included, and the breakfast was delicious. I would like to eat dinner if I have a chance.

The only owner of the hotel is an old couple, and they are very nice people. The boss can speak a little English. The hotel is on a hillside, so it's best to call the boss to pick him up by car. It will be difficult to climb the hill by yourself with luggage. Dinner was at a nearby restaurant, and the owner drove us there. To soak in the hot spring, the boss drove you to the nearby Genchi Hot Spring, which is not in the hotel.

I will consider going there again in the future. It is very suitable for a single person, a young couple, or a family of three with children. If breakfast is included, breakfast starts at 7:30, and lunch and dinner can also be booked. In winter, it is very comfortable to have a radiator just like other places. The only thing is that when using water, you need to turn on the faucet in advance and wait for the water to heat up. It should be a warm family-style hotel managed by a family. The location is excellent, right next to the ski slopes.

The location of the hotel is convenient. It takes about 30 minutes by bus from Yamagata Train Station to the hot spring hotel. When I was worried about carrying large luggage to the hotel, I saw the Shuttle Bus picked up by the hotel staff as soon as I got off the bus. I was really pleasantly surprised. In addition, the hotel is only a 10-minute walk away from the ski lift station. If you don’t want to go to the ski resort, the hotel has Shuttle Bus every morning and afternoon to arrange transfers. Just pay attention to the timetable. The hotel actually has a variety of room types, but the room we booked is on the first floor. The room on the first floor is set in the west building. There is no elevator to reach the room. It is quite difficult to carry large luggage to the room. There is no separate toilet and bathroom in the room. The decoration is a bit dilapidated, and the public toilets are small in size. If they are obese, they can’t get in at all. As there was no room category to choose from when booking, I felt a little overwhelmed when I arrived at the store. The room we booked includes 1 night and 2 meals. The food is delicious and exquisite. After staying for 4 consecutive days, the food is different every day. With the value of our reservation, the price is really high. The hotel service is first-rate. During the time, my friend slipped and broke her ankle bone in the parking lot. The hotel staff immediately called her ambulance to the hospital. After she was discharged from the hospital, she also carefully arranged wheelchair transportation. At the same time, we arranged for friends to stay on the elevator floor and have separate toilets for free. Room. Since friends need to return to Hong Kong for medical treatment early, the hotel specially arranges vehicles to be sent to Yamagata Airport (the traffic is of course charged, but the price is very reasonable), so that friends can feel at ease during the process. I would like to express my sincere thanks to every employee of the hotel for their enthusiasm and care, and fully appreciate the high-quality service level and the strong human touch. As for the open-air hot springs, they may be closed due to bad weather, and there are free massage chairs in the bathroom for free use by customers. Compared with other hot spring hotels, most of the massage chairs are made of materials, and they feel generous and considerate and worth recommending.

Toyoko Inn is located a few minutes walk from Yamagata Station. It is a safe and stable Toyoko Inn, and the facilities are the same as usual. I had a comfortable stay with no issues with cleanliness. There were not many restaurants in Shui, but there were many if you went to the other side of the station. This is a safe and comfortable accommodation that we can recommend.

We stayed for 3 nights in the New Building, where rooms were newly renovated and extremely spacious in Japanese business hotel terms. Decent variety and quality at the breakfast buffet. Excellent location around the shopping and dining streets of Nanukamachi. Some hip cafes nearby including BOTA coffee and Tongari Building. Overnight parking is available at reasonable extra cost. It's in the same building and uses the same elevator, which is very rare in business hotels in Japan and very convenient. You can choose to not have your room cleaned daily - just tell the front desk and they will leave you new towels and sleepwear at your door every day. Toothbrushes, shampoo, conditioner and soap are in the room. If you need any extras eg. comb, grab them at the front desk for free. This helps lowers wastage, which is great.