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There is free water, the room, the corridor tastes OK, there is no fox smell. Breakfast is more abundant. The room utilization is also OK. Overall very satisfied. The only downside is that in a town, the traffic is not very powerful.

There's not enough good words that can be said about the skills and training of the front desk staff, the breakfast servers, the evening dining room staff, and the housekeeping ladies. I am what is now being referred to as a ”Digital Nomad,” single, solo and senior traveler... and this hotel really fits my needs. Sure it could be €10 cheaper, but the room has an excellent long work countertop, WiFi Internet, large bed for sleep and for organizing travel bags, bathroom with both a tub and a walk-in shower correctly designed for use, and the food service is quite amazing. While you do need to take the taxi to most places, unless you drive, there is a major shopping mall just across the highway, and an unadvertised underground tunnel to get to the other side of the road and to that shopping center! I am not a fancy restaurant person, but the restaurant accommodates me with a very simple selection of food by my request. Both at breakfast and at dinner, the dining room is usually packed with happy diners and eaters. While I sit there with my simple food selection at dinner, I do admire the variety of Italian dishes that are ordered by other diners. Maybe I can't eat the spicy food but it sure looks good! And the other guests are very happy! I have used the Hotel's driver to taxi me to and from a variety of locations: BGY airport, Bergamo train Station, as well as the Covid vaccination center! He can be booked by SMS text and WhatsApp. Extremely easy to communicate with- both digitally and in multiple languages. The hotel is off the beaten track, therefore the taxi rides are going to be 10 additional euro from what might be expected in more urban areas. This is one of my more favorite hotels of any brand. While I rate the location as poor because you need to drive to get almost anywhere, the remoteness of the location is in itself a plus if you are residing here for more than just an overnight, because the landscaping is simple yet comforting, and major parking is underground.

Quiet, comfortable and warm

My impression is that this hotel does its honest job for those who are passing through to/from the airport (from which it is about a 5 minute drive); Despite this, I believe that, applying the standard with which people classify hotels, 4 stars is excessive. The rooms are adequately spacious and furnished (we didn't understand if the air conditioning was working); the beds are comfortable; the bathroom is functional. Breakfast, however, is definitely a no-go: a good cappuccino is contrasted by a ”miserable” table, where there are a couple of packaged tarts, two packs of biscuits (at least they could be put in some tray and not left in the packages.. .), a few slices of ham/cheese, a few croissants and little else. The other apparently strange situation is that we (almost) saw no staff: the person at the reception (also very friendly) was the same one who took care of the breakfasts. This hotel didn't particularly impress me, but it's fine for spending a night.

The experience is very good, the reception is very warm, the environment is very good, the drinks in the freezer, snacks are free, ha, I can’t believe it →_→If next time, I will choose here, but the airport to the hotel is still quite a twist. The taxis didn’t pay the meter. Several drivers asked whether the hotel was in Bergamo or out of Bergamo. As Luca didn’t provide detailed information about the city area, I thought it was close to Bergamo Airport and I thought it was in Bergamo. As a result, the driver sent us to an apartment, and then to the hotel, which was equal to the price of a double. The taxi cost 50 Euros, which is the most uncomfortable point.