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I didn’t feel the apartment was well organized and prepared for us. I had booked and paid in advance for 6 people but amenities, facilities (hairdryer and wifi not existing) and breakfast was served for 3 people. I just don’t like to keep asking front desk for things. Maybe if the space were not ready that day better to cancel my booking.

I stayed for 2 nights here, at the first time I saw, this hotel is located after Cilandak Town Square Mall, the nearest hotel. I can call it a short escape staycation for refresh and relax, the food and beverage from the Streat Resto and Bar, you must order avocado juice, sop buntut, nasi goreng iga, fettuccini carbonara, and wika wina juice. you should order too the promo package, salmon steak and virgin mojito! it was very delicious! for the room services were also good, I was happy to stay in family room it has 2 bedrooms, 1 with the king size bed, the other 1 with twin bed, which perfectly fit too for family staycation. the room was also spacious, clean, completed amenities, and dine in room service. the hotel has meeting room, ballroom, outdoor area for chill, gym, bike, and kids playground. so it could make your stay more comfortable. well, based on my experienced, all the staff here are humble, friendly and informative. Thank you so much for making my stay and my family feel so memorable! would be back soon!

The hotel is in Kuningan area but far from major malls. What I love about the hotel is its convenience of being able to cook and accommodate my party of four adults and two children. The kitchen was fully equipped and bed was comfortable!

My second time staying here and the M is as nice and comfortable as before, with very clean rooms and friendly, attentive, and caring English-speaking staff. Literally a stone's throw away from Blok M Square and adjacent to the Japanese district which has an East Asian grocer, a Starbucks, and myriad Japanese restaurants. The other Blok M area malls are within each walking distance as is the MRT, and convenience stores are ubiquitous. Convenient is that each level has a table and chairs to sit outside one's room, and smoking is no problem since this area is adjacent to an open-air atrium, with a hot/cold bottled water machine beside. There are two lobby areas on the ground level which provide extra security as the inside lobby can only be reached by key card. Round-the-clock coffee is available at the push of a button next to reception and is free. Rooms are modern and well-equipped and include a spacious and well-lit work surface, rainforest shower, hot running water in the sink, a safety box, and opening windows with a roll-down shade -- features not often found in mid-range Jakarta hotels. The room light is on a dimmer and there is a padded bedseat beneath the window. Internet is quick and reliable. This stay was during Covid time so the kitchen was closed and breakfast was brought in, and the staff made sure to get vegan food to suit my dietary restrictions. (During my last stay the kitchen was open, and breakfast was fresh and tasty and of good quality.) A solid value-for-money choice; I'll stay again.

Beautiful hotel, I was surprised that they only offer turn down service if requested and there is no mini bar in the room. Extremely overpriced for a coffee in the sky lobby , but I guess you pay for the view which is beautiful. The bed is so comfortable but the shower is quite small. Overall a very nice stay and hotel though besides the few above mentioned.

The unit are spacious, Our room Accessible from -Room-Toilet-Living room-Kitchenette, easy to Push/pull our luggages, Highly recommended to any Personal shoppers from outside country to stay here, Huge room to keep big luggages and boxes! i like the idea of drinking water are refillable using the big bulk drink bottle dispensers. One of the front of house employee named ”Chevas” went over beyond to help make our stay safe & enjoyable. Check out on Thursday 16th Feb 23 - all the front desk staff that working on that time extremely hospitable (Please give your staff awards!) and Chevas is one of the top notch! Incredibly helpful gentleman. I had an issue in the first day i came, Express my dissapointment with one of the Front of house employee ”Chevas” Very nice & soft spoken guy! FAST FORWARD - Immediate action from him, Thank you Chevas for sorting out our issues so quick.. Thank you to you and other employees -GYM wise.. I think needs hotel WIFI that automatically connected. Location wise from my point of view, need to put a big signage (Citadines sudirman) from the big road- The entrance quite confusing. Overall Awesome place! Fair value of money, So this was a big plus Will definitely come back again for another relaxing, quite and peace time on this apartment in one of the busiest city. i will recommend this hotel/apartment to my colleagues. who wanted to travel to Jakarta Mr Heri & Mrs Heri (Bandar Seri Begawan)

Suitable for business, the service is very good, because of some changes in the trip, the temporary modification is also agreed

Stayed several times over the past 3 years, for myself maybe the best hotel in Jakarta, the only downside would be lack of dining options, the room service is excellent, but the upside is that there are many restaurants close by. Rooms are very well furnished, they need an update in terms of technology, really in a hotel of this standard you should be able to stream or cast onto the TV. Pool area is great, the hotel is really an oasis in the middle of Jakarta.

The Hotel was conveniently located and is easily found. The room is spacious and clean. Receptionist is very kind. Breakfast was great 👍 We were very happy and pleased with one day stay. Our only regret was that we could not stay longer.

Despite the excellent front desk staff, clean and comfortable room and location, the corridor on level 29 had an overpowering smell of smoke that seeped into my unit. After informing the front desk of the scent, housekeeping placed a deodoriser along the corridor. Unfortunately, the smell was still lingering along the corridor and our unit. It is very disappointing that a well-known international brand still offers smoking rooms, ruining an otherwise enjoyable experience. I hope the hotel management will look into this matter, as smoking in air-conditioned rooms is harmful to health.