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The Pinewood Hotel is a housing estate waiting to happen. From staff lacking in the most basic of customer service skills to a cute rat routing about under the fake Christmas tree pinned in the flower bed outside the entrance. This hotel was almost empty on one of the busiest weekends of the year for the king's concert. They couldn't find our booking and refused to acknowledge the paid-for email from booking.com. They made no attempt whatsoever to help whilst I spent an hour on the phone trying to get it sorted. But as they had hiked sub £80 pricing most of the year to £300 plus, their revenue-raising exercise backfired big time. During my time getting increasingly annoyed at the absolute lack of any attempt at customer service, I got to see the poorly mended ceiling from upstairs leaks, the dated decor, and the cracked flooring tiles in the main reception. As well as filthy signs on the windows at the main entrance. The lift is obviously expected to be out of use for some time as they had turned it into a feature with a light-up unit in front stopping you from getting in. That was if you got past the empty car park with a huge hole surrounded by metal barriers, cracked containers for dying plants, and the delivery driver bringing food to the sole inhabitant we saw. The 70s pub-style dining area was totally empty, and the outside area overlooking a lovely meadow area was shabby and despite sunshine - absolutely devoid of any guests.. The welcome was marred by a pervading smell of cooking oil and as you walk from the car park to the entrance, a window at the back of the reception area has an unusual way of blocking people from seeing in with a collection of tesco carrier bags instead of a curtain. Pictures on various sites are of an era long gone - add appalling service and you can do much better elsewhere. I would be surprised if it lasts much longer as a hotel. This hotel clearly doesn't want guests and will make a great housing development for anyone looking at developing in that area. It has a fabulous selection of wildlife, from various colourful birds making nests, to furry creatures running around outside the entrance, so it would be a beautiful spot for a development. Having read some of the other reviews saying ”filthy” ”easy to get away from” ”tired” ”drinks terribly expensive” ”electrical testing 4 year's out of date” ”outside door propped open all night” ”practically falling apart” - I guess we got away lightly. What it isn't is - their description: A 4* hotel (REALLY?) Luxurious setting (I TOTALLY DISAGREE stained reception ceiling badly mended with no luxury at all) in a tranquil location (Yes agreed) Designed with elegant interiors and a unique approach (maybe once upon a time but not now) Just off the A412 ( erm just on the A412) The Brasserie provides an informal dining experience (looks like a 70s cafe and guests ordered takeaway) Free car parking (yep lots of it was almost empty and more space was taken by a huge

Cannot recommend Stoke Place enough after our wedding there at the end of April. Tracey was so helpful throughout the planning stages, answering all our questions and explaining how the day would work. The day itself was faultless, and many of our guests commented on how seamless it was! Patrick was brilliant as toastmaster and Didier fantastic running the wedding breakfast and the bar. All the staff made us feel special, they were friendly and helpful and checked in on how we were doing throughout the day. The food was brilliant too, thanks so much to everyone at Stoke Place for giving us the best wedding day we could have hoped for :)

It was an excellent stay, I visited with my family, during a family wedding & stayed at the amoxy slough. The hotel was immaculate cleaned, service was 2nd to none. The staff were brilliant Agnelo couldn't do enough to make your stay comfortable & enjoyable. Daljeet was a fabulous very attentive & helpful & what a delightful lady. Last but not least Laura was very obliging & helpful during checkout. Would always try to lookout & stay at the amoxy, after experiencing a wonderful stay comfortable & luxurious, very clean & tidy with great amenities.

I have stayed many times at the Residence Inn Slough with my most recent stay being for over two months. The rooms are spacious and comfortable and perfect for long stays. There is a large open plan area on the top floor to relax or do some work during the day and they have recently opened a restaurant in the evenings with a decent food menu. All this is in addition to having full access to the Moxy hotel bar and restaurant on the ground floor with a standard drinks menu and food. The staff are absolutely brilliant…couldn’t be more friendly if they tried. Staying for over two months my own experience and my observations, it doesn’t matter if you’re staying one night or 80 nights - the staff take the time to interact with and get to know every guest. Thanks very much to Chris, Angel, Brice, Harry, Jess and every member of their team for their hospitality….i’ll definitely be back.

The Staff were polite..Shout out to Lanieta..she was very accommodating and helpful. The room was clean and comfortable. Best quality ratio in this area and amazing location, beautifuldistrict with easy access to public transport. Will surely come again!

Really good location, good vibes and staff is really co-operative and friendly specially sohabh

It was very clean, the host was very nice and helpful, I will definitely be going back