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When arriving for the first time you know this will be very rural when you have to drive around the cattle grazing on the road. The hotel is about a mile down a narrow lane at the top of a hill. The views from the top are superb. There is sufficient parking, though the overflow car park can be hard to spot. It's hard to think that you are just 30 minutes or so from Cardiff city centre. Check in was straightforward and the room was a little larger than the average double hotel room. It had all the usual facilities and bonus: this hotel still puts out biscuits! Breakfast was booked in 30 minute slots, the menu is excellent and it is freshly cooked. There is also a buffet of cereals, pastries etc. Staff were friendly and the service was excellent. We visit Cardiff quite often and, rather than find a hotel in the city, I think we will make this our first choice in the future. Footnote for EV drivers; I could see no charge point here. The nearest town with a decent number seems to be Caerphilly, about 6 or 7 miles away.

We booked this hotel last minute due to another hotel cancelling us. The staff were very welcoming, extremely friendly and couldn't do enough for us. The hotel was very beautiful with a nice bar lounge area downstairs which stayed open until 1am. Our room was nice, although we had a room with a velux window so it felt very dark. We didn't have any view and didn't like that we had no window to open for fresh air. I think this was just unfortunate for us due to booking last minute and the hotel finding 4 rooms to accommodate us. Our friends who stayed had nice rooms with windows. We would definitely stay here again.

This hotel is an exclusive getaway, mainly for couples or celebration events. I enjoyed the cosy atmosphere during the Christmas season and the delicious food served at breakfast prepared fresh by the Head Chef (thank you Chef for the nice chat too!) and at the dinner restaurant. Top quality food! All staff was very friendly and helpful. The spa area is a bit cold for me, especially in the changing room so I didn't use it. Rooms are clean and welcoming. Location is quite remote and taxes are not always available, although I didn't have any issue at the time of my stay.

Our wedding day was so perfect and we couldn’t have done it without you all at Canada Lodge and Lake. We knew our wedding day would be beautiful just with your amazing surroundings and venue, but what we didn’t know was how incredibly perfect it would be just for us, the staff were all incredible, food was delicious- those canapés (chefs kiss). We had SO many compliments on our special day. It was everything we could have ever wanted and wished for! We can’t wait to celebrate many more anniversaries to come at Canada Lodge and Lake.

Visiting The New Windsor was a pleasant surprise, which we thoroughly enjoyed. The interior has been completely modernised and tastefully decorated with a lovely contemporary feel. The staff were welcoming and attentive throughout the evening and the food delicious. We wish this new venture every success.

This was our fourth or fifth stay at Bryn Meadows over the course of 8/9 years and it's always more special at Christmas. I have always found it reminiscent of the hotel where Johnny and Baby had the time of their lives 😂 so I find the slightly dated exterior charming. So to address the point of many reviews... Yes, the rooms are dated... We have had all types during our visits and having a suite does make all the difference... The dark furniture is to miserable for the small rooms but fine in the larger. Yes, in some places the cracks of time are visable such as a cracked tile here and there but nothing I found to be so severe it would put me off visiting. Our bedroom was spotless The beds continue to be amazing! The complaints I do have that stops me giving this 5 star again is the bathrooms... There was a strong smell coming from the tub... It wasn't an offensive smell but it did smell of strong soap and it put me off along with the yellow stains on the wall. They are very miserable. Again the spa was lovely... But I don't know why they have created lanes when it's just for the casual spa days. We had dressing gowns but no slippers and when my husband rang to enquire we were told they didn't supply them anymore due to health and safety... Wish we had been told before as walking back to room wasn't fun! Then we seen a bunch of people with the slippers on.b I do think they need to slightly up their spa game if they want to keep their reputation as they haven't grown along with competing spas and charge the same. We only used the restaurant for breakfast this time which is standard but enjoyable... I've always enjoyed the evening meals we've had... But this time we discovered a local pub called Bistro 8 and it's well worth the ten minute drive... £7 taxi fare... Not the cheapest pub but special. The views here are incredible no matter the season. This hotel despite its flaws simply has my heart... Worth a visit 😀