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On arrival we were greeted by a gentleman behind the reception desk who was very helpful and arranged for a table in the dining room for us to eat at in the evening. Our room was Number: 120 and we were told that it was at the end of the corridor on the first floor which we discovered to be the last room in the hotel, not sure if we were given this room because we didn’t book direct with the hotel or not. On opening the bedroom door we were quite taken back with one or two problems. There was no heating in the room apart from an oil filled heater that wasn’t even switched on and when we looked to turn the main radiator on we found that the heating system was switched off completely and there was a massive stain on the carpet which looked like there had been a leak at some time. The room was very basic and there was various sections of wallpaper that was peeling off the walls. The bathroom was very clean apart from the corrosion around the wall lights which was very off putting. Our dinner at night wasn’t great, my wife had the Sea Bass which was very small and I opted for the Steak & Ale Pie expecting it to be home made but when it turned up I could see that it had been bought in, the green beans on both of our plates were undercooked thus making them un-eatable, we mentioned this to one of the servers but nothing was done about it. Breakfast in the morning was self service and was OK apart from the fried eggs being undercooked which were sitting with raw egg white around the yolks, I had to ask for a fresh egg which need to be turned over to make sure it was cooked. On the whole we thought the hotel was tired and could do with a re-vamp in certain areas. The young lady that checked us out in the morning was like a breath of fresh air, its just a pity that all of the staff weren’t like her as one or two of them looked as if they didn’t want to be there.