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Our family of 5 just returned from a 5-night stay at the Sommet des Neiges. We stayed in a 3BR suite and very much appreciated the spaciousness of the suite. It was on the 1st floor facing the mountain and although some may find this to be a ”busy” view we absolutely loved opening up the draperies everyday to be right in the center of the hub of the action. Apres ski, it was fun to relax in the suite and watch skiers come down the mountain. In the evenings we enjoyed hearing people walk to and from the village. We were at the end of the hallway so had absolutely no noise issues with other guests next to us or above us. Our suite consisted of 3 bedrooms (1 King, 2 Queens, 1 Queen) and two full baths. It also had a fully stocked kitchen (we used only the fridge), a foyer large enough to spread out our shoes and ski boots, a small seating area for the living room and a dining table for 6. Everything was clean, well appointed. My only complaints were the small shower in master bath and the odd furniture - functional but mismatched. At check-in you can sign up for housekeeping services; I signed up for 2 days out of the 5 we were staying. Housekeeping service is very minimal but again, functional. The Sommet's location is its selling point; the ski rentals and lockers are right below the building, the express gondola is 10 steps away and turn a corner and you'll find yourself at the beginning of the village. There are no shortage of restaurant options and my children found riding the cabriolet to the bottom of the hill to be entertainment in and of itself. We will definitely return to the Sommet for its location truly can't be beat!

My wife and I had a lovely stay at the Fairmont Tremblant on a late fall weekend. The staff are professional, warm and friendly. The beds are super comfy with lovely crisp sheets and a duvet. We loved the rainfall shower. We had breakfast twice at the ground floor restaurant which was terrific,. You can tell this is a well managed hotel as all of the staff are customer oriented. My only complaint: the front staff couldn’t find our reservation which led to a 15 minute wait at check-in. However, they upgraded our room due to the inconvenience.

My family of four (two adults and two teens) had a lovely stay here for five nights. Pros: - fantastic location--close to the top of the Cabriolet (1.5-minute gondola ride to and from top and bottom of pedestrian village) and the bottom of the Telecabine (covered, 10-minute gondola ride to and from the summit of mountain) - our one-bedroom was spacious and had so much storage space, including extra hooks on the wall to hang our parkas and snowpants - fully stocked kitchen for four people - missing amenities were only a phone call away (there were no linens or blankets for the sofa bed when we arrived to the room) - ski-in/ski-out privileges so convenient! Storage lockers are in the basement--we parked our car close to the locker room so we changed into and out of our ski boots from our trunk - locks available for lockers if needed. We brought our own Dudley locks; we easily stored four sets of skis and poles into two lockers - staying on site meant that we could access ski lifts one hour before the general public (7:45 instead of 8:30--but they unofficially start operating the Telecabine at 7:30) Cons: - very expensive and there were no deals during high season - hot tub and gym out of service due to Covid restrictions - there is only one set of elevators (two elevators) for the entire hotel so there could be a wait during busy times - no night skiing - very cold (but we were fine as we dressed in layers) - the Telecabine line can be over 30 minutes long after 11:00 am--take advantage of early access! - as well, the runs are over-crowded after 11:00--I was fearful of skiing into people or having people ski into me at all times. The runs first thing in the morning were absolutely lovely. - The hotel is situated halfway up a hill. The gondolas are at the top of that hill (steps away) and it can be VERY taxing walking up the rest of the hill with ski boots on while carrying all the ski gear to get to the Telecabine line. Instead, ski down the rest of the hill and take the Cabriolet up. The top of the Cabriolet is situated right across (and on flat land!) from the bottom of the Telecabine--we learned the hard way how much less taxing this way is!

We enjoyed our 5 night stay here. Comfortable room with a fully equipped kitchen, where we cooked meals from scratch on several of the days. Bed was comfortable, and housekeeping staff were great, as all minor concerns addressed quickly either by front desk or housekeeping. We loved how close we were to the slopes, not quite ski in and out but like 50m from the lifts. Proper locked ski storage was a huge plus. The beautiful outdoor hot tub was the perfect temperature, and the dry sauna was awesome as well, we utilized both pretty much on all days after our ski adventures. Breakfast every morning was the standard eggs, sausage, hash for the hot portion and cereals, yogurt, fruit for the cold - we enjoyed it because it tasted fresh to us on at least 4 out of the 5 days. Little details like crushed walnuts and raisins for the cereals and the availability of hot oats was really nice. One day we were scrambling and arrived just as the stations were closing so no surprise there that breakfast was not as good. Indoor parking was available on site. Special shout out to the professional staff at the front desk, one lady seemed to be there all day and night on all five days haha so it appeared, and she was always willing to help. Tip: if anybody in the party has mobility issues be sure to request a room on one level. We will return on our next trip to Mount Tremblant.

The hotel is in a good location, but the price and environment of the stay are a little bit different. The 1st and 3rd people stayed a night for 1776 and felt a bit expensive. I heard a quarrel in the corridor or the other side, I didn't sleep well in one night, the bed in Room 3 was not particularly clean, and the bathroom was extremely small. All in all, it is not particularly ideal.

This hotel was perfectly located in the pedestrian village. Everything within a few minutes walk. Karoline at the front desk was super helpful with answering lots and lots of our questions and making recommendations. And what really stood out was that she would remember to ask about what we enjoyed….just super helpful and lovely to feel that we weren’t just another number in the hotel. We will definitely come back to this hotel.

The location of the hotel is very convenient. The third floor can directly access the ski resort area, and there is a free place for storing skis! It may be that the snow season is relatively busy, and the hotel's sanitation work is very general, but the service attitude of the staff is still very good. There are free tickets for priority access to the snow park, ice skating and night snow parks. Finally, I would like to remind everyone that when booking an overseas hotel via Ctrip, you must get the zero bill when you leave the shop. Because you have had previous painful experience, this time you are especially careful. As expected, it is almost double-charged. Confirm at the front desk that the room charge has been deducted!

Skiing at Mont Tremblant was a Christmas gift to my son. While the skiing was great, Tour des Voyageurs 11 was a huge disappointment. Check-in was fine, parking fine, location great but our room and the lack of management response to our room was terrible. The room looked okay at the start but my son walked into the bathroom to find two big holes in the wall where the towel rack was suppose to be. I noticed how dingy the carpet looked and there was a dark black stain. I contacted the front desk to explain only to hear oh, that’s too bad. I told the lady to make note of it so we won’t get charged. I checked out the hot tub only to find an overflowing garbage can, plus cans and bottles all around the hot tub as the guest had no garbage disposal. I wasn’t going in there. Next day, same overflowing garbage. We fell asleep around 10 pm only to be woken up by screaming and yelling in the hallway. This went on and off until 2 pm. Security never showed up. Beautiful ski day, came back at noon to have left over pizza and found a microwave that didn’t work. Cold pizza. I went down to the front desk to discuss this and the person there, Julie said she would contact the manager. She said to send her pictures of the holes and the stain. I followed through. We never heard anything back. At check out, I spoke to another person who gave me a business card for Laetitia L, manager. I have emailed this person 2 times with no response. How’s that for customer service. It’s been 3 weeks. Oh, and the internet had one bar. On top of that I hung my bathroom bag on the back of the door due to the lack of a towel rack. It’s big but I left without it. i explained numerous times room 374, tower 11, lost but all I get is an auto response saying they are still looking for the bag. I don’t believe it for a minute. I have stayed in this hotel before and it was fine. This time, I was embarrassed as it was a gift to my son and our room was like a 1 star motel room. I didn’t want to write such a bad review but after weeks of trying to reach out, I felt I must.

We stayed here for 3 nights in October, in a one bedroom suite. Our suite was spacious, comfortable, modern and had everything we needed. It looked out onto trees and the mirror lake. At night it was very quiet: no noise from the retail/food area of the town. Parking was easy in the underground garage. It is a very short walk to the main pedestrianised area of town. Breakfast was included in our rate and there was a good selection of breakfast foods to choose from. Staff at the front desk were always friendly and helpful. I would definitely stay here again were I to revisit Mont Tremblant.