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While between homes in March 2021, I stayed in one of the recently created extended stay suites for two weeks and it was a great experience! The staff were all very friendly and helpful (I needed a large area to work from so they immediately brought me an extra table), the suite was very clean and nicely decorated with paintings from local artists, and there was plenty of room for all the extra bags and suitcases I brought. The suite consisted of a large bedroom with a full bath, living room with kitchenette (spacious counter with fridge, microwave, coffeemaker, and hot plates), and an additional half bath. Lots of closet space in the bedroom and a closet next to the entrance for coats. The gym and indoor were open and very clean (with a limited number of guests due to Covid-19), the vending machines were well-stocked, the washer & dryer in good working order, and the receptionists were available for some printing and copying I needed. Parking was always available, the wifi worked well, and the two televisions seemed brand-new. The hotel's location is another asset: within minutes from downtown, next to the mall, grocery stores, and the Riverfront walking trail. I definitely recommend you check it out for your next stay in the Greater Moncton Area!

With over 15 years of customer service experience. This is what it's all about. Very seldom do I experience the level of excellence from other experiences.To say they go above and beyond to accommodate their Guests is a understatement. I travel very often for work and they took it upon themselves to give me the best rates, the best privileges and so on. The building itself is updated and kept very clean and it's a very safe area. I will not stay anywhere else in Moncton. Close to mall and all other amenities. If you have not yet stayed here it is a must for the service alone. Thank you

The hotel was clean and comfortable. We felt safe and happy with the hotel itself. The problem we had was with the front desk. The lady that checked us in was scrolling on her phone when I approached the desk and made me wait until she was finished. Partway through our checkin her husband called and she stopped serving me to answer it. The proceeded to have a conversatin with him telling him she wasn't busy and had been watching a movie for the last hour. She then handed me my keys while still chatting with said husband and I felt ignored. Had to wait for her to get off the phone to ask her the questions I had about breakfast and laundry facilities. Then we wanted an extra pillow so called the front desk, who promply cut me off and said we'd have to come to the desk. So my son went off and came back empty handed saying she cut him off mid sentence and told him to go find the housekeeping staff. So I had to wander the floors and find housekeeping. Absolutely ridiculous. The next morning I went to the desk to ask about getting a second room. The same lady was there. And again was on her phone ”getting a dotors note” and made me wait for service. Tried contacting the location via facebook but still have yet to get a reply.

The decoration is very new, the room is large, very clean, the two beds are big, the overall environment is very good, the waiter is also very good, the breakfast is also very good, the lobby is also very good, parking is free, it is recommended this home

Very good stay experience! First of all: the airport taxis come 7-8KM, 16-17 Canadian dollars, together with the tip, pay 20 is enough, there are several large Wal-Mart supermarkets and shopping centers within 10 minutes of walking; the rooms are clean and comfortable; the service is good; next time Will come again

My family and I stayed here for 2 nights to cap off our March Break. We were not disappointed! Staff was very friendly and helpful. Check in process didn’t take very long. Rooms are always clean and comfortable. Love how the kitchenette is roomy and stocked well with dishes, silverware, pots and pans, etc. My only complaint about the room is how they have designed it so that the bathroom sink is not actually in the bathroom. Also, the in-room coffee needs improvement. Would love to see a keurig. The pool was fantastic and clean. Aside from the oblivious parents who stare at their phones while their pre-teen boys splash infants and other guests in the pool without being considerate. That happens at any hotel. We visited the pool 3 times and only once were the towels unavailable but just bring your own beach towels and problem solved! Breakfast staff were very friendly and attentive and were quick to replace food as buffet items ran low. They were also very quick to clean tables as guests left the restaurant. The food was good and had all the typical breakfast items you’d expect to see. Coffee, again, left much to be desired. I’d recommend bringing in Starbucks or another similar brand or at least selling it in the market for those who might want to brew it in room. Parking lot is small and cramped and fills up quickly early evening, too bad the hotel couldn’t make use of the adjacent business parking lot for overflow. Overall, we had a 5 star experience and will definitely visit again!