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First off the front desk girls were very nice and helpful. When I first went to my room there was a slight smell but it wasn't a deal breaker. I didn't know the tv was broken when I first got there because I just went to sleep. Day two I woke up and noticed my tv kept shutting off and there was paint pulling off the ceilings in the washroom and sink/closet area. The bed was super comfy and clean thankfully. Tried to get another tv but they instead wanted to give me another room and charge me another pet cleaning fee which I refused. The lrt and train literally sounds and feels like it's right outside my window. I was awakened many times over 5 nights. I was there 5 nights and my room wasn't freshened up and cleaned once which I was very surprised. The pictures on their website and actual room wasn't the same. I paid 96 bucks night was pretty good even having a tv a watch . At least their wifi was decent.

Trip was for a family member with a medical emergency (non life threatening). I booked it while still at the hospital and arrived dead tired with an issue - the room I booked was only available for 2 nights. I told them I need 3 nights at least, I didn't care what type of room. They not only upgraded me for free but gave me an incredible discount because my daughter was in the hospital. The only proof I had was my parking pass for the hospital and that was enough for them. It is about a 10 minute drive from the Foothills Medical Centre. I never made it down to the pool or hot tub but the jacuzzi tub in my room worked beautifully! The bed was very comfortable and the suite even had real dishes and utensils! Everything was clean, my suite was quiet and everyone was so nice! It was no trouble to extend my stay (we had to wait for her surgery, no guaranteed date or time). I had two meals at the attached Denny's, service and food was very good. There was a Safeway between the hotel and the hospital so it was convenient. There are 2 gas stations across the street. Front of hotel faces Olympic Park. The only downside was no decaf coffee in the room or in the lobby but that is not a dealbreaker for me. I always pack my own decaf tea anyway. There are plenty of fast food places within a 2 minute walk.

We really enjoyed our stay at the hotel it was excellent my kids had so much fun in the pool. The service in the pool was not that great the server was not so nice but everything else was good

We have stayed at several Sandman locations, and based on the site pictures, we were prepared to be happy. But not so. The hotel is tired, very tired. At checkin, it was quite slow, due to a client haggling for a better price than what was offered. With 4 families in line to check in, we felt the desk clerk should have called for help. When we got to our room, it was extremely over-heated, and neither the thermostat on the wall (which we figured was disconnected) nor the remote heater control could shut the heat off. We went for dinner, returned, and found that the heater was still forcing heat. We asked for a room change, and we were given one quite quickly. Our new room was still very tired: paint on walls was chipped, bathroom needed renovation, walls were stained. THe carpet had stains, and the enamel in the sink was scratched. However, the sheets and towels were clean. The bed was comfortable. There was noise in the halls through the night, and we could easily hear the room beside us through the night. The shuttle to/from the airport takes from 15-45 minutes, so do be prepared for that.

very good. In the south of the city, it is very close to the provincial park and supermarket gas station and the ring road. Downstairs is the avis car rental point. 40 minutes drive to the airport.

Good location right downtown. On a one-way street so you have circle around if you miss the entrance. Front desk was well staffed for a Sunday afternoon and very friendly. Lobby is bright and clean. Plenty of elevators and card needed to access floors. Hallways are wide and well lit. I stayed in a corner junior suite which was large with ample seating. The windows are large for maximum sunlight. There is a large balcony and sliding door with double locks. Full room darkening curtains but no light filtering shades for daytime privacy. My room was quiet (9th floor, furthest from elevator) and the HVAC is electronic with fanless covered radiators. Bedside wall lamps and floor lamps to give lots of lighting options. Decor is nice with lots of natural wood surfaces and ample drawers. The TV has a good menu with PPV available. Mini fridge and single serve coffee maker included but no microwave. The bathroom is very large and bright. Huge counter space. The large counter mirror has a built-in TV which is high-tech and useful. This has its own remote and separate from the main TV. There is a bench and wall hooks. The closet with hangers, safe and ironing board is within the bathroom area. There is also a wide full-length mirror in the bathroom. The shower is a walk-in with glass sliding doors. The shower is long but narrow. The wall-hung bottles are located exactly where you would stand and makes an already narrow shower even more narrow. I hope they relocate these to the opposite wall for better clearance. A grab bar and 2 wall shelves in shower for convenience. The textured wallpaper is really beautiful. A large sliding door is thick for privacy. Extras include (but not guaranteed): electric humidifier, complimentary bottled water, spare toothpaste, cotton swabs, 2 robes, slippers and lavendar balm. Starbucks and The Keg on site. Overall a very nice stay with great service.

We had the most amazing stay in late July. We booked a stay as our first stay before our birthday trip to Banff to explore Calgary. We used points the redeem for a night. Upon some email exchanges prior to the stay, I was given the option to pay to upgrade to club level which offers lounge access with breakfast and evening refreshments. Pam Doulson and Ava at the front desk are very sweet and kind. After learning it is for a birthday celebration, they kindly sent up a surprise birthday treat along with a nice upgrade to a 2 bedroom suite which is perfect for our party with 3 adults and 1 kid. The room is spotless and roomy with 2 washrooms and 3 tvs. Instead of exploring the city, we ended up just enjoying the hotel and spending time at the pool with the most amazing water slide according to the kids! The quality of the breakfast is fantastic and the club has a beautiful patio for pictures and relaxation. In conclusion, it is the best stay we had in recent years. So good that we are coming back again before leaving Calgary. Thank you Pam and Ava for making the stay so special and enjoyable for our 3 generations. We have stayed in higher end hotel like Shangrila/Fairmont in recent years but I would say I got the most responsive and friendly service here. I’d rather stay here than there. P.S. - the only think you should watch out for (if u have kids) is the glass door… my son was so excited that he ran into the glass and had a bump on his forehead…. I guess it shows how spotlessly clean the hotel is! 🤣

This hotel is a favourite for us. Location is North side of the airport, a little tricky to get into. One of those places you can easily see but how do I get there. Other than a restaurant on site, and a Tim Hortons close by, there are no eating establishments within easy walking distance. Check in is efficient, rooms are large and clean. Shuttle service is provided to the airport. Breakfast is available and with a very decent selection. The hotel itself is modern and very well kept.

The location is super. Next to Calgary Tower. Walking distance from shopping center. There are also many places to eat nearby. The hotel has valet parking, which is cheaper than parking in the parking lot. Although there are not many types of breakfast, they should have everything and taste good. The hotel staff were very friendly. There is a lot of space in the room, so I recommend it ~