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This is our second visit here. Same time of year both times. 6 years ago it felt OK, not top notch but definitely a great getaway. This time, much has changed. They have indeed “renovated” the rooms. I use that term loosely. It’s more of updating. The wicker furniture and grandmas bedspreads are gone. New floors and updated bathrooms are installed. However, it was clearly a quick and untidy redo. There is excess grout stuck on the bathroom tiles, paint on the new floors from when the trim was painted and the balconies have the same old basic plastic chairs and tables. If I hired someone to renovate my home, I would never have signed off on this quality of work. The mesh beach chairs are old, gross, moldy and exactly the same ones from 6 years ago. So gross that we only used the pool chairs as they are the plastic strap type, so no mold or icky feeling. The balcony views are great and probably what people book for. While an ice bucket is provided in room, you must trek up to the bar for ice. There are no ice machines. If you’ve stayed at any resort in Bermuda, you know that’s not always simple. The pool is not clean, the same caterpillars were floating day one and day three not to mention the birds swimming in the fountain. All that being said the housekeeping staff, especially Trish, have been amazing! We are NOT high maintenance people and definitely made the most of it and enjoyed our stay. It’s just sad to see the place falling apart. It’s in much need of some TLC. If it doesn’t get that, it will probably end up like its neighbor, The Elbow Beach Hotel, sadly abandoned except for a couple,of restaurants. Other than our room attendant Trish, all of our services left much to be desired. Two hours later we’re still waiting on our call for additional towels…

What an amazing stay we had at this beautiful property! Celebrating a special occasion, and booking through AMEX Fine Hotels & Resorts, we very much appreciated the lovely upgrade to a 1-bedroom suite (which included the use of a golf cart) along with the complimentary champagne and swan profiteroles. We enjoyed many nice touches at the Rosewood, such as flip flops, a pair of Bermuda baseball caps and the use of a beach bag during our stay. I personally appreciate when a top-tier hotel provides a Dyson hair dryer, which so few do. Kudos for attention to details! This includes the wonderful housekeepers who leave special treats like lens/screen cleaners and bookmarks. Every employee we encountered, from valet to bartender, was kind and welcoming, going above and beyond to make sure we were enjoying ourselves. Daily breakfast (included with our package) at the Brasserie was delicious and picturesque. Our favorite meal was dinner watching the sunset over the golf course on the patio at Sul Verde. We also enjoyed playing golf at Tucker's Point one day and an amazing couple's massage another afternoon. All in all, we loved our visit to the Rosewood and look forward to returning one day soon.

We had 4 adults and three teenagers in two different condos. Each 2bd 2bth was clean and updated. The kitchen was smaller but perfectly adequate for making meals and having snacks/happy hour. The A/C worked very well and the rooms were solid with comfortable bedding and good water pressure in showers. The hotel is walking distance to St. george’s and about .7 miles from St Regis (st catherine beach) and tobacco bay….as well as a couple of other smaller beaches. We walked through the five forts golf course and it cut about .25 miles off the walk. There is a free hotel shuttle, operated by Curtis (great guy) that goes to town, at regis and tobacco bay too. There is a grocery store about 10min walk or Curtis can drive you. The pool at the facility was nice and well maintained. The staff at the front desk were very friendly and helpful with recommendations or calling a taxi.

First off, the pros: the staff members we interacted with were all lovely and kind and the upgrade we received was appreciated. Likewise, the beach was beautiful, and the food in the hotel was very good to excellent. The cons: for a newish hotel, there are certain areas that need improvement. Some of the exterior lights did not work at night, the room felt damp throughout the two days we stayed there, and housekeeping rolled up a wet bathmat and left it for the next day, rather than replacing it with a dry one (as they did with towels). Would not be worth mentioning were it not for the cost of this place. At this price point, one expects slightly better. But worst of all, the very fun sabering of the champagne was a sabering of a bottle of prosecco. First world problems, I know. But tragic nonetheless... A nice place to stay, we'd probably return, but before doing so we'd likely try the Loren or one-two others places on island.