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This apartment is cheap, the sanitary conditions are very good, there are two balconies, the most important thing is to make your own cooking utensils complete, washing machine dryers and even washing clothes are prepared, the key is the geographical location is unique in the central area, the supermarket eats The slot machine arrived in a few minutes, and the friends were very happy. Although they had a little trouble before the check-in, they were arranged very quickly. I plan to go there for two days at the end of this month. I just remind everyone to make a reservation online in China. After the order is confirmed. Be sure to check the password information of the room. There is no key in this apartment. All the doors are opened with secrets. Be sure to remember.

The room is very large, and there is a large jacuzzi, you can check in by yourself, but I don’t have a driver license, and there was a problem with the verification point. I arrived late. I called the hotel at night and the staff sent a code. . No toothpaste, toothbrush cups, no slippers, you need to bring your own, everything else is good, living near Jesmond shopping center is relatively convenient

Shortland Hotel is a great place to meet up with family and friends and suitable for all ages. They have something on every night from cheap food to raffles and special events. Reasonable price food and delicious. The staff were lovely and I'm lucky I can walk there from my house.

I was a little lost because of the different locations, but the facilities were great!

Awesome price for what you get. The manager there is absolutely great. Only downside is it’s small drive away from Newcastle but that’s offset by the great price.

If I could give a rating of zero I would! I've stayed in budget accommodation before but this was more like a dirty jail cell. Dirty hallways, the floor in our room felt like it hadn't been vacuumed or mopped for weeks. Tiny moulded plastic shower room that looked like it had been ripped straight out of an old caravan (you couldn't even call it a bathroom!) with a toilet and shower with no shower curtain so water went everywhere as soon as the shower was turned on! The sink to wash your hands was on the other side of the room. The pillows were yellow and brown under the pillowcases so we used our own beach towels as pillows. Our little boy had to sleep in our bed as there was a suspect looking brown stain on the sheets on the bunk above our bed. Oh and to top it off, there were no bath towels as they had 'ran out'! Needless to say we were up super early after our 1 night stay to get out of there. The poor girl on reception the night of our stay looked like she was ready to burst into tears after dealing with several irate holiday makers when I went to ask about the towel situation. Definitely won't be staying here again and will be telling others not to either.

Customer service could do with a review at reception, all though breakfast customer service was friendly, showers cold at best, pool area great, breakfast good, great location rooms comfortable enough, disappointing to see room service trays left out for hours at end walking up the corridors not hard to organise someone to check an hour after room service has been placed surely!! Asked twice about pool towels to be glared at like I had two heads only to find out there is none, third walk down to reception with a hey guys there actually is none I’m not just stupid!!

I stayed here for one night, a Saturday night. I had a double room upstairs which was small but adequate and comfortable I wasn't aware that most of the rooms use shared bathrooms In the room there was a bed pushed up against the wall on one side, a basin, a chair, clothes rack and heater. Sound proofing almost did exist I could here traffic noise from outside conversations in other rooms and hallways. That night a band played downstairs, thankfully I had earplugs The bathrooms were quite nice 2 toilets, 2 showers ( one was quite large) and 2 basins with mirrors. Very clean and looked recently renovated For what I paid, it locations etc It was excellent value for money and convient to Broadmeadow station ( short ride on Bus 13), Dominoes, IGA supermarket and bottle shop. Very friendly staff and the pub looked well patronised Would definitely consider staying again, now that I know what to expect.