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Breakfast is good, the room is really nice and big, perfumed, full kitchen utensils, and coffee powder, but the seasoning must be prepared. Especially satisfied. Parking available

Came in from the Country to attend a local Hospital. Was amazed at the presentation and cleanliness of the place. Only stayed 2 nites and unfortunately, not able to try the Restaurant. Certainly will if I’m in the area again

The rooms were clean and tidy, The staff were very friendly and helpful. I had trouble 3 nights in a row with my telly not connecting to the internet everyone someone came to the room to fix and when it didn't work they moved to a better room. The staff did all of this with a smile on there faces. Location was fantastic for what I needed and hallways were quiet. Cannot fault the Quest Cheltenham and would definitely stay there again and would recommend to anyone.

Our stay was overall satisfactory and would definitely stay here again. The rooms themselves were clean, comfy and spacious, the TVs were working fine, the staff were friendly and helpful and the location suited us just fine with free parking. I would just make a few small suggestions for improvement: 1) Please check your rooms before guests check in, including safes, to make sure everything is fine. My safe was locked with something rather unpleasant found inside once it was eventually opened! 2) Please make sure the rooms are all made up by the time guests get back. The other two I travelled with complained about their rooms not being made up a couple of times. 3) Anything that’s not working, eg washing machine, promptly put a sign outside notifying others it is out of order. Other than that, no complaints, and as said, would definitely come back here!

Good environment, Clean and tidy

Great place , lots of shops around .

Stayed the night with the family, service at the reception was good and the actual room was clean and pleasant. The only issue was breakfast in the morning, the female staff member at the counter taking orders simply displayed an attitude that she did not want be there. Terrible customer service. The breakfast was actually good.

We had a recent 2 night stay in these apartments to attend a wedding. We are a family of 4 so we booked a superior 2 bedroom 2 bath apartment. We arrived after hours and the contactless check in process was well explained for keycard retrieval. I liked that there were allocated undercover car spaces for each apartment. Unfortunately, we were allocated an apartment with only 1 small bathroom. The managers acknowledged this mistake and the final charges reflected the 2 bed, 1 bath apartment. However, it did leave us somewhat inconvenienced as we tried to prepare/look good for the wedding using one tiny bathroom. I should say I have 2 teenage daughters! The beds were really comfortable but there was no space around the bed to lay out our luggage. The rooms were very small. I also requested the second bedroom be arranged as 2 single beds in my booking but this was not done. The kitchen was well equipped and the apartment was furnished with modern decor. I was grateful for the washing machine and dryer. There was mould on the shower floor tiles which was unsightly and we had a towel with some stains on it. These areas could be improved. The cafe and IGA within the building complex were super convenient. Wifi was excellent. These apartments are good if you need to be in the area otherwise, I would look elsewhere for a bigger apartment to suit a family of 4.

Foreign motels, after the evening at work, there is no service staff. Oh, no

Stayed here for 3 nights as it was close to Monash University. Ok budget hotel. Large room and bathroom with queen bed and a single. Accommodation is at the back of the restaurant/bar so very convenient for meals, drinks etc. Good quality meals.