Hampton Inn & Suites Cincinnati/Uptown-University Area

A nice hotel with good facilities

No shampoo. Elephants upstairs. I put a towel on the chair to cover the stains. Corridor carpet was filthy and when I got off the elevator checking in, there was a crew "cleaning" the carpets. Parking was convenient and the bed was very comfortable.

My room was very nice! The TV greeted me with my name when I walked into the room. It was huge and clean! It had a very nice walk in shower, very comfortable bed, and the staff from the front desk to housekeeping were very friendly! I would definitely stay here again, when I come back to Cincinnati!

The staff was nice and courteous, the room was clean and quiet even during the day when I needed to sleep between 2 night shifts at a nearby hospital during a big snowstorm.

Check-in with David was an excellent experience. He was quite the gentleman. Our room was spacious, clean and quiet. Breakfast was pretty much your standard fare, but the area was kept very clean and there was ample seating. There is a very good Mexican restaurant right across the parking lot!

SERIOUSLY DO NOT PROMOTE YOUR INDOOR HEATED POOL IN JANUARY ALL OVER INTERNET AND THEN WHEN CUSTOMER ARRIVES INFORM THEM THAT THE ENTIRE FACILITY IS UNDER CONSTRUCTION AND BASICALLY SHOULD NOT BE OCCUPIED AT THIS TIME AND CERTAINLY SHOULD NOT CHARGE PREMIUM RATES.

The ******* site did not disclose that the indoor pool and workout room were not available , contrary to the website’s information.

The staff here are really friendly and professional. Breakfast was pretty good. There was construction on the entire first floor, so it was noisy and a bit of a mess. But there were plenty of signs to tell you how to exit the lobby. I look forward to seeing the completed project. The room was very clean. There was no shampoo in the dispenser in the shower. And the electric plug strips on the table between the beds did not work. I moved the table away from the wall and found the strips were not plugged in themselves. So i plugged them in.