Mercure Chur City West

Mercure Chur City West Reviews

Mercure Chur City West

Comercialstrasse 32, Chur, Canton of the Grisons, 7000, SwitzerlandSee Hotel Details
Mercure Chur City West
Mercure Chur City WestMercure Chur City WestMercure Chur City West
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1 night

Reviews from Real Guests

8.7/10
Very Good
106 reviews
Verified reviews
Location8.9
Amenities8.3
Service8.6
Cleanliness9.1
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All reviews(106)
Positive reviews(30)
Reviews with photos/video(9)
Awesome rooms(13)
Clean and tidy(7)
Awesome stay(7)
Great service(7)
Near shopping area(5)
Convenient location(5)
Easy to get around(4)
Negative reviews(1)
Guest User
Superior Corner Room With 2 Single Beds, Mountain View
Date of stay: May 2025
Family
10 reviews
8.5/10
Very Good
Posted on Jun 13, 2025
Location is off the town but easy transport by bus right at the front of the hotel, we love it! Moreover the guest card given by the hotel includes all the bus transportation free of charge! The only down side is the lack of thoughtfulness in the room. Bathrobes only upon request, slippers with extra charge, kitchen provided with not a single pot/plate and no tissue box. Other than this, the room is nice and new, and view is great!
jeffreycschow
Comfort Room With 1 Double Bed, Mountain View
Date of stay: Aug 2025
Couple
210 reviews
10/10
Outstanding
Posted on Sep 4, 2025
Hands down, this is a very lovely hotel and is the most glittering gem in Chur! The place is….. - located in a vantage point that commands a superb view of the village. - nice and comfortable that puts it on the pedestal in the same league; - squeaky clean and spick and span; - very comfortable bed that you are mollycoddled, from the very first moment you hit the sack; - quiet and reclusive, and conveniences are a stone's throw away; - Facilities just as described Simply the best accommodation!
Guest User
Comfort Room With 1 Double Bed, Mountain View
Date of stay: Mar 2025
Travelling with friends
4 reviews
8.5/10
Very Good
Posted on Apr 12, 2025
Room was good, clean and just beside a mall Amenities are minimal which only provide coffee machine and capsules are limited. No kettle One thing is that the blind automatically went up during the middle of the night and ended up unable to bring it back down. Which is very inconvenient when we wanted to freshen up ourselves in the morning
Guest User
Superior Corner Room With 1 Double Bed, Mountain View
Date of stay: Jan 2025
Couple
8 reviews
9.0/10
Great
Posted on Feb 11, 2025
A nice simple hotel with an ok breakfast buffet. The view of the mountains from our room was fantastic and the room it self was very clean and modern.
Taysia
Comfort Room with Double Bed
Date of stay: Aug 2024
Family
32 reviews
8.5/10
Very Good
Posted on Sep 17, 2024
Nice and modern hotel with good shower facilities in all hotel I have stayed in Switzerland.
Guest User
Deluxe Room with 2 Single Beds, Mountain View
Date of stay: Mar 2024
Couple
5 reviews
6.5/10
Posted on Apr 28, 2024
Clean and modern hotel, though the rooms were a bit sterile. We had a great view of the mountains which was nice, and it was easy enough to get into the center via bus or 30min walk. Biggest downsides were the 'gym' which is basically just physio machines without any free weights, and the breakfast which was always empty when we went (even at 830am). Overall a decent stay with nice staff, but the facilities could use some improvement.
Guest User
Date of stay: Mar 2024
Couple
39 reviews
8.0/10
Very Good
Posted on Apr 21, 2024
Hotel was nice but overpriced and a pain to get into. After checking in we had to drive back around to get into the garage. I understand this design is probably not the hotel’s design but it still stinks. I cannot comment on the breakfast because we opted not to pay the overpriced $25 per person. This hotel would probably be very nice if you have activities in the area, but for the casual traveler like me, it is too much money for what you get.
Guest User
Comfort Room With 2 Single Beds, Mountain View
Date of stay: Jun 2025
Couple
3 reviews
7.5/10
Posted on Jul 17, 2025
Good location
JuanWorld Travel
Date of stay: Feb 2024
Solo traveller
3 reviews
8.5/10
Very Good
Posted on May 20, 2024
Great location, fantastic views from room. Staff were helpful and friendly.
Guest User
Date of stay: Mar 2023
Couple
3 reviews
9.0/10
Great
Posted on Apr 29, 2023
Event it's not a walking distance from the train station, but taking a bus is convenient too. It's a modern and high building in Chur, with a view.
Eric ChenYuebao
Date of stay: Dec 2022
Couple
4 reviews
9.5/10
Amazing
Posted on Feb 6, 2023
Fantastic views with excellent service. Bus from train station goes straight to hotel entrance. Linked to shopping mall and coop supermarket and restaurant.
Andrezz
Date of stay: Oct 2022
Couple
15 reviews
10/10
Outstanding
Posted on Dec 15, 2022
A very lovely hotel in chur. Nice hotel, our room was mountain view, room spacious, hotel connected to shopping mall. The receptionist lady was very friendly and kind too. Wish we had more time to stay longer in chur and this hotel. Lovely city with lovely people. Will be glad to come back to this hotel on our bext visit to Chur.
Neelansh Gupta
Comfort Room with Double Bed
Date of stay: Jan 2024
Couple
13 reviews
10/10
Outstanding
Posted on Feb 21, 2024
The hotel was amazing.
oheena
Comfort Room-2 Single Beds
Date of stay: Apr 2025
Couple
15 reviews
9.0/10
Great
Posted on May 3, 2025
I stayed here in May 2025. The rooms were very spacious compared to other hotels, and the amenities were great. Everything in the rooms was clean. It's a little far from the tourist spots, but you can get there by bus without any problems.
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M250523****
Superior Room with 2 Single Beds
Date of stay: Feb 2025
Other
4 reviews
2.0/10
Posted on Mar 26, 2025
The room provided by the hotel does not match the picture. It is actually much smaller, with simple facilities and uncomfortable living.
Original TextTranslated by Google