Sudima Hotel Christchurch Airport

Sudima Hotel Christchurch Airport Reviews

Sudima Hotel Christchurch Airport

550 Memorial Avenue, Christchurch Airport, Christchurch, Canterbury 8005, New ZealandSee Hotel Details
Sudima Hotel Christchurch Airport
Sudima Hotel Christchurch AirportSudima Hotel Christchurch AirportSudima Hotel Christchurch Airport
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Reviews from Real Guests

9.1/10
Great
489 reviews
Verified reviews
Location9.3
Amenities8.8
Service9.1
Cleanliness9.3
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All reviews(489)
Positive reviews(481)
Reviews with photos/video(90)
Close to airport(189)
Easy to get around(184)
Offers pick-up/drop-offs(115)
Convenient for shopping(36)
Large rooms(26)
Friendly front desk staff(22)
Convenient parking(15)
Tasty dinner(4)
Negative reviews(8)
Guest User
Classic Queen
Date of stay: Jul 2026
Solo traveller
5 reviews
10/10
Outstanding
Posted on Aug 12, 2026
My first stop in New Zealand, I was a little nervous and scared because I don't speak English. However, the front desk manager provided a translator, so communication was not an issue. The hotel breakfast was decent, but the value for money wasn't particularly high. Perhaps I just hadn't adjusted to my first meal abroad yet.
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Response from Property: Kia ora,Thank you for sharing your experience with us, especially as this was your first stop in New Zealand. We’re delighted to hear our Front Office team was able to assist with translation and help make you feel comfortable and welcome during your stay.We also appreciate your feedback regarding the value of our breakfast. We’re always looking for ways to improve our offering and ensure it provides a positive experience for our guests.We truly appreciate your feedback and hope you enjoyed the beginning of your New Zealand journey. We look forward to welcoming you again in the future.Ngā mihi nui,Jenson JosHotel Operations Manager
Guest User
Classic Twin
Date of stay: Jul 2026
Family
108 reviews
10/10
Outstanding
Posted on Aug 3, 2026
Sudima Auckland Airport boasts an excellent location, just a 400-meter walk to the airport. There are also supermarkets and restaurants right next to the hotel, offering plenty of choices. It's perfect for a quick resupply before hitting the road if you're driving. The front desk service is also very nice.
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Response from Property: Kia ora,Thank you for your wonderful feedback. We’re delighted to hear you enjoyed our convenient location, with easy access to the airport as well as the nearby supermarkets and amenities.It’s great to know the location was ideal for stocking up before your journey, and that you received friendly service from our front desk team.We truly appreciate your kind words and look forward to welcoming you back again soon.Ngā mihi nui,Jenson JosHotel Operations Manager
Guest User
Classic Twin
Date of stay: Jun 2026
Couple
11 reviews
10/10
Outstanding
Posted on Jul 26, 2026
Very close to the airport, and the hotel offers shuttle service. You can even see flight information right in the lobby. The room was very clean, and I had a great stay.
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Response from Property: Kia ora,Thank you for your wonderful feedback. We’re delighted to hear you enjoyed our convenient location close to the airport, our complimentary airport shuttle service, and the live flight information display in our lobby.It’s also great to know you found your room clean and comfortable and had an enjoyable stay with us.We truly appreciate your kind words and look forward to welcoming you back again soon.Ngā mihi nui,Jenson JosHotel Operations Manager
Guest User
Classic Twin
Date of stay: Jun 2026
Family
12 reviews
5.5/10
Posted on Jul 18, 2026
Booked this last minute and was really disappointed by how run down the facilities were. It felt like something out of the 90s, worse than a budget hotel back home, and definitely not as good as the airport hotel across the street, even though they were similarly priced. Wouldn't recommend it at all!
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Response from Property: Kia ora,Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations and that you were disappointed with the condition of our facilities.We appreciate your honest comments regarding the room presentation and overall value. Feedback like yours is important and will be shared with the relevant team as we continue to review and improve our facilities.Thank you again for your feedback, and we hope we have the opportunity to provide you with a better experience in the future.Ngā mihi nui,Jenson JosHotel Operations Manager
Guest User
Classic Twin
Date of stay: Jun 2026
Family
14 reviews
10/10
Outstanding
Posted on Aug 9, 2026
Excellent location, meticulous cleaning, complete amenities, friendly staff, and great value for money. My stay was very comfortable. The environment is quiet and clean, the front desk is welcoming and responsive, the bedding is comfortable, and the location is superb. I will definitely choose this place again for my next trip.
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Response from Property: Kia ora,Thank you for your wonderful and detailed feedback. We’re delighted to hear you enjoyed our excellent location, clean and quiet environment, comfortable bedding, and the welcoming service from our Front Office team.It’s also fantastic to know you found our amenities complete and felt your stay offered great value for money. Your kind words are greatly appreciated and will be shared with the team.We’re thrilled to hear you’ll choose to stay with us again on your next trip and look forward to welcoming you back.Ngā mihi nui,Jenson JosHotel Operations Manager
Chiam Grace
Classic Queen
Date of stay: Apr 2026
Couple
15 reviews
9.5/10
Amazing
Posted on Jun 1, 2026
Location close to airport, hotel provided free shuttle services which is a plus. Convenient for those who has early flight the next morning.
Response from Property: Kia ora Chiam,Thank you for your feedback. We’re delighted to hear you enjoyed our convenient location close to the airport and found the complimentary shuttle service helpful during your stay.It’s especially pleasing to know the hotel was a convenient choice for your early morning flight.We truly appreciate your support and hope to welcome you back again soon.Ngā mihi nui,Jenson Jos – Hotel Operations Manager
Guest User
Superior Twin Room
Date of stay: Mar 2026
Business traveller
1 reviews
5.0/10
Posted on Apr 22, 2026
I did book a deluxe room, it was below average, it was dirty and old, the tiny old ensuite floods when the shower is used, mould in the silicone. The heat pump couldn’t be used as it made a huge clunky sound. I had to carry my heavy suitcase up the stairs as there was no lift, I nearly fell down the stairs in the process. It was very noisy with the constant open and closing of banging doors, I also couldn’t sleep as there was some sort of monitor on the ceiling with intense Green Flashing lights (it felt like strobe lights) I had to hang a T-shirt to cover it up so I could get some sleep. There was also about 2 inch gap under the entry door that let heaps of light into the room. It was small, old and very noisey. Was very disappointed
Response from Property: Kia ora, thank you for sharing your detailed feedback. I sincerely apologize for the disappointing experience you had during your stay. Your comments about the cleanliness, maintenance issues, noise, and room comfort are very concerning, and I deeply regret that we did not meet your expectations. Please be assured that we take your concerns seriously and will address each of these issues with our team to improve our facilities and service. I would appreciate the opportunity to discuss this further and see how we can make it right. Thank you again for bringing these matters to our attention. Ngā mihi nui Jenson Jos – Hotel Operations Manager
Anonymous User
Classic Twin
Date of stay: Mar 2026
Solo traveller
8 reviews
10/10
Outstanding
Posted on Apr 8, 2026
This hotel is fantastic! The room was spacious and very clean. The airport shuttle service was excellent, picking us up and dropping us off. All the staff were incredibly friendly. Plus, there's a supermarket right next door, which was super convenient! Overall, it was a wonderful experience, and I'll definitely stay here again next time I visit!
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Response from Property: Kia ora, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the spacious, clean rooms, and our excellent airport shuttle service. It's great to know our friendly staff and the convenient supermarket next door made your stay even better. We look forward to welcoming you back on your next visit! Ngā mihi nui Jenson Jos – Hotel Operations Manager
wangxianwei
Deluxe King
Date of stay: Mar 2026
Business traveller
37 reviews
10/10
Outstanding
Posted on Apr 7, 2026
This was my third business trip to Antarctica, landing in Christchurch, New Zealand. This hotel is the closest to the airport, making it incredibly convenient for getting to Lyttelton Port. The facilities are comprehensive, the environment is clean and tidy, and the breakfast offers a wide variety of choices. There are also large supermarkets and restaurants nearby.
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6/8
Response from Property: Kia ora wangxianwei, thank you for sharing your detailed feedback! We're delighted to be your preferred choice for your third business trip to Antarctica. It's wonderful to hear that our proximity to the airport makes your travels easier. We're pleased you enjoyed our comprehensive facilities, clean environment, and the variety offered at breakfast. Knowing that the supermarket and r nearby amenities are great for your convenience as well. We look forward to welcoming you back on your next trip! Ngā mihi nuiJenson Jos – Hotel Operations Manager
Yiyizhiaixingbingle
Classic Twin
Date of stay: Feb 2026
Travelling with friends
83 reviews
9.7/10
Amazing
Posted on Apr 14, 2026
First stop after landing at the airport, it took about a 10-minute walk with our luggage. The next day, it was also a short walk to the car rental place. And just like that, we're back in beautiful New Zealand!
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Response from Property: Kia ora, thank you for sharing your experience. We're glad our location made your arrival and departure convenient, with easy walking distances to the airport and car rental. It sounds like a smooth start and end to your trip! We hope to host you again soon for another great stay with us. Ngā mihi nuiJenson Jos – Hotel Operations Manager
Guest User
Classic Twin
Date of stay: Feb 2026
Family
28 reviews
10/10
Outstanding
Posted on Apr 4, 2026
Having stayed in so many hotels across the South Island, this was the first time I felt like I was back in a hotel in China. The plump manager at the front desk personally escorted us to our room and helped with our luggage – truly welcoming and enthusiastic. It's only after coming to New Zealand that you realize how much Chinese hotels pamper their guests, treating them like gods: 24-hour front desks, check-out times at 12 PM or even 2 PM, and amenities like disposable slippers readily available. They also don't rigidly charge an extra $30 per child like in New Zealand. Many hotels here simply don't have a concept of service; everything is pretty much self-service. This Sudima is one of the few hotels that can truly compare to those in China!
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Response from Property: Kia ora, thank you so much for sharing your detailed and heartfelt feedback. We're delighted to hear that your experience at our hotel reminded you of the international hospitality experience. Our team takes pride in providing personalized and enthusiastic service, and we're glad that our front desk staff made you feel welcomed and cared for. We appreciate your insights on the differences in service standards and are pleased that you felt our hotel stood out positively. Your comments motivate us to continue offering exceptional hospitality, and we hope to welcome you back again soon! Ngā mihi nuiJenson Jos – Hotel Operations Manager
Guest User
Classic Twin
Date of stay: Feb 2026
Family
18 reviews
10/10
Outstanding
Posted on Apr 16, 2026
The room was quite spacious, and it was just a short walk from the airport. There's a supermarket nearby, which was very convenient.
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Response from Property: Kia ora, Thank you for your positive feedback! I'm glad to hear that you enjoyed the spaciousness of the room, the convenient location near the airport, and the nearby supermarket. Your comments are appreciated, and we look forward to welcoming you again in the future! Ngā mihi nui Jenson Jos – Hotel Operations Manager
Guest User
Classic Queen
Date of stay: Jul 2026
Solo traveller
32 reviews
8.0/10
Very good
Posted on Aug 13, 2026
This is my second time, 'm happy with my stay, the location is convenient, the staff helpful. i will stay again next travel. No complain. thank you.
ChristinaPak
Classic Queen
Date of stay: Jan 2026
Travelling with friends
81 reviews
10/10
Outstanding
Posted on Feb 3, 2026
Booked this hotel near the airport for an early morning flight the next day. Check-in and check-out were smooth and convenient. They offer a 24-hour shuttle to the airport, and even when we checked out at 3 AM to catch our flight, the front desk staff personally drove us to the airport. Very grateful for that!
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Response from Property: Kia Ora ChristinaPak,Thank you for sharing your experience — we’re delighted your early departure went smoothly. It’s wonderful to hear our 24-hour shuttle and front desk team were able to get you to the airport promptly at 3 AM.We appreciate you choosing to stay with us for your early flight. We look forward to welcoming you again, and please let us know if there’s anything we can do to make your next stay even better.Rajas PatilHotel General Manager
Guest User
Classic Twin
Date of stay: Jun 2026
Family
4 reviews
5.5/10
Posted on Aug 2, 2026
Very convenient, but Trip.com's service is terrible. When in New Zealand, try to avoid using Trip.com; their after-sales service is virtually non-existent.
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Response from Property: Kia ora,Thank you for taking the time to share your feedback. We’re pleased to hear you found our location convenient for your stay.We’re sorry to learn about your experience with your booking platform. While we're unable to comment on the service provided by third-party booking providers, we regret that it affected your overall experience. If there’s anything our team can assist with directly during a future stay, please don’t hesitate to let us know—we’re always happy to help wherever we can.We appreciate your feedback and hope to welcome you back again soon.Ngā mihi nui,Jenson JosHotel Operations Manager