Hotels near Galleria, Christchurch

I stayed at this hotel again principally because it is an Accor property in the CBD (as I am an ALL Platinum) - but that is really about it. The hotel is passable for what one expects of a Novotel, but it is getting quite dated and the carpet stains in the room are too pointed a reminder of the hotel's age. The bed is soft and the generous number of pillows and cushions make for a very comfy night in. While it is in the CBD, it is a fair walk from most places of note in the city. Since my previous visit, the reception staff have improved in service and manner. I was disappointed that as I left a shirt in my room's cupboard, I had to call a few times to follow up on its search as the promised return call did not come until I called again (the shirt was never found). What is most disappointing is the restaurant. While the quality of the food is acceptable, it is quite overpriced for Christchurch and the restaurant's setting. Despite only having a handful of tables for dinner, I had to approach the wait staff when I wanted a table, to order, get a drink, or receive the check. Similarly, the bar staff are not as proactive as one may expect to come to tables and take drink orders, even when one is the only patron at the bar. My biggest complaint is the breakfast. On one of the mornings I even had to set my own table. Empty juice dispensers are not refilled for quite some time; the only eggs served are scrambled, the only non-meat ”hot” offering are potatoes and beans. Perhaps there is is a concern that some patrons are allergic to tomatoes, green leaves, salad, vegetables, and mushrooms? After two nights I moved to another hotel in Christchurch and am much happier.

Comfortable hotel in Heart of City. Booked a room using points as a Gold Elite. Requested quiet room and was appointed 3rd floor over traffic lights so receptionist kindly moved me to a room on opposite side. It was quiet however the walls are thin and I can hear a lot of noise this morning - a lot of noise. Room service eggs were excellent, as was bar service last night. They know how to make a good drink. I was a bit annoyed as mini bar knocked this am and said she thought there was “no one in the room” whilst I was on a call. Not so professional. Can recommend as a good hotel in Christchurch (I’ve stayed in quite a few)

Hello Ibis Christchurch Manager, I hope this message finds you well. I am writing to express my appreciation for the wonderful setting and location of your hotel during my stay on Jul 23rd. The Central Business district location, coupled with the fantastic array of shopping and dining options mere meters away, truly made my experience enjoyable. I must commend your front desk team for their warm and friendly service throughout my stay. They were attentive and accommodating, making me feel welcome and valued as a guest. However, I regret to share that my experience with the housekeeping teams left me feeling disappointed. My Friend and I had made a specific and personal request, both directly with the housekeeping staff and through the front desk, to have our room cleaned during our stay. Unfortunately, upon returning to our room, we were shocked to find a ”do not disturb” tag hanging on the door, indicating that the room had not been attended to. I understand that errors can occur in any establishment, and I believe this was a process oversight rather than a deliberate neglect. Nevertheless, I felt the need to bring this matter to your attention. These small irritants can have a lasting impact on a guest's experience, and I sincerely hope that your management will take this feedback constructively to prevent such incidents in the future. I truly enjoyed my overall stay at your hotel, but I believe that addressing such issues will elevate your services to an even higher level of excellence. Once again, thank you for the pleasant ambiance and location your hotel provides; it is undoubtedly a great asset. I appreciate your attention to this matter and look forward to the possibility of returning for another stay in the future. Warm regards, [Aylur K Srikrishnan] [Room- 617]

”I recently stayed at Mayfair Hotel and had a wonderful experience. From the moment I arrived, the staff was friendly and welcoming, and went out of their way to ensure that my stay was comfortable and enjoyable. The room was spacious, clean, and well-appointed, with all the amenities I needed for a comfortable stay. The bed was extremely comfortable, and I slept soundly throughout the night. The hotel's location was also ideal, with easy access to nearby attractions and restaurants. I particularly enjoyed the on-site restaurant, which served delicious food and had a great atmosphere. Overall, I would highly recommend Mayfair Hotel to anyone looking for a comfortable and convenient stay. The staff's hospitality and attention to detail truly made my visit memorable, and I look forward to returning in the future.”

DATE OF TRAVEL: July 2023 Stayed here for 10 days on a business trip. Room and bathroom was great but the beds are awful. They are not attached to a bed head and are an ensemble base only so they move around. I had a better sleep in a motel in Timaru, which is a shame because working 10 hour days, staying in a 5* hotel, one would think you'd sleep like a baby. Fortunately the shower's high pressure and the bath were great, Apart from that, the hotel grounds is beautiful with ample parking. My room had a veranda which I liked to sit on and watch the traffic go by. I had requested a microwave so as to meal prep due to my diabetes and this was in there prior to check in which was great. Hotel is just around the corner from a heap of restaurants and Westfield Ricccarton and right next to Hagley Park which was great for a morning walk. In room dining was fine, nothing special. I tried the breakfast buffet in the restaurant on the Saturday and it was lacklastre. Didn't end up going back. Plenty of cafes around anyway. All up, I rate my stay there 4*. The facilities were great, the requests were met eagerly and the bathroom was fantastic. The room itself is really well appointed but the bed is awful which detracts a star. I'd stay there again with my wife though, maybe bring some *****s to attach to the bed legs to stop them from moving around though!

Room was very comfortable and clean. good facilities. TV was amazing. Lots to choose from on it. Microwave for cooking supplied. Fridge also. Washing facilities if required and all Free! Staff were amazing. So very accommodating. Listening to all your needs and running with all your requirements. Very friendly team. Beds are very comfortable. Situated within walking distance of hospital and lots of places to eat around as well. A mall is not far away. Prices to stay were excellent.

Just by the road, not far from the airport. Check-in is simple, just report the name, free parking, good front desk service, delivered a box of milk, recommended a good local western restaurant, not too far from the western restaurant, supermarket, the supermarket is near the Chinese district, but the supermarket is 19 o’clock It closes around. The room is not big, there is no closet, there is not much place to put clothes, it is clean, there are cooking, bath supplies, towels, no slippers, coffee, shower nozzles are not very watery

With big luggage in tow, our middle of the night slow walk to airport took around 15 to 20mins. Traffic was of course very minimal and weather was NZ cold. If we're gonna catch an early morning flight again, there's a very high chance we'd stay here again.

It's my last stop before I fly back home for good after a 2 weeks holiday in NZ. It's a total disaster experience as the lady restaurant manager (working on 23 May 2023, 9pm), was plain rude when I approached her politely wanting to ask her whether the restaurant was still operating since it was late already. She was then holding a tray of empty cups, gave me a stare, and whispered an insincere 'sorry' with a frustrated facial and dashed right past me. Mind you, there was only 1 table of 2 guests in the entire restaurant. Not wanting to spoil our mood further, I have decided to walk away calmly, be the bigger self, and head to the bar instead. Honestly, it was totally not the busiest day since it's a Tuesday evening, the bartender was so impatient in trying to wait for us to make our orders (we are only ordering 2 drinks my dear), he wasn't helpful in trying to provide alternative (since one of the drinks we wanted is OOS) or wait for JUST another minute for us to look through the short food menu quickly to decide what food we wanted to add on to our order. He quickly decided to push us to the restaurant if we wanted food. Hello? If we were ordering drinks at the bar, why would we want to order bar food to eat at the restaurant? Perhaps we aren't looking too groomed to garner his prestigious service that's why he was pushing us away? My goodness... this is the worst ever experience I had in my entire stay here. Every other accommodation service staff we have met was friendly, polite, and treats us with loving respect. I honestly do not expect a reputable hotel to have such horrible service.

Is just walking distance to the Christchurch airport (less than 5 mins). There are a big Woolsworth Supermarket and many eateries around the area too and probably takes about 10mins to walk from the hotel. Hotel room is spacious and clean , modern and price is reasonable.