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October 7, 2023
Hygiene: I can actually see snack packaging next to the bed in the room...
Service: ✈️The arrival time is late, the hotel can no longer order food, and can only order takeout through other platforms. What’s even weirder is that it cannot be delivered upstairs. Other hotels also have robots that can deliver to the room, let alone a five-star one? Then I called twice at 11:52 pm but no one answered. In the end, I had no choice but to go downstairs to get it.
Environment: Looking at the photos on the platform, it’s okay. It’s close to the airport and can provide airport drop-off service. What’s the result? After the car arrived, it was very dark everywhere. The driver said why is this big hotel so dark? ? ? There was no one to greet me at the door! ! ! I was almost walking into the lobby when a lady came out. Shouldn't there be a greeter at the door to help with luggage? I didn’t know about the environmental protection activities until I saw the room card when I entered the house. So I want to say, can you explain the environmental protection activities in advance? Give us some choice? I’m really annoyed by the black road ~ Besides, the body wash and shower gel are not in small bottles. According to the platform, they are all big bottles and the sealing is not good. Who knows if the last person opened the inside after using it... Very poor One night Chongqing experience. . .
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