Excel Hotel

Excel Hotel Reviews

Excel Hotel

No. 44 Kunlun Avenue, Yubei District, Chongqing, 401121, ChinaView Hotel Details
Excel Hotel
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Excel Hotel Guest Reviews

4.6/5
Very Good
1772 reviews
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1772)
Positive reviews(1729)
Reviews with photos/video(157)
Easy to get around(166)
Classy environment(142)
Delicious breakfast(105)
Friendly front desk staff(77)
Close to train station(52)
Stayed multiple times(15)
Average lighting(10)
Has rooms for families(6)
Negative reviews(41)
Anonymous User
Superior 2-bed Room
Stayed in Feb 2024
Travel with friends
13 reviews
4.2/5
Very Good
Posted on Feb 16, 2024
Great hotel for price range and good walking distance from train station and metro station. Only 20 minutes from most places we travelled to by car which is also good. Only downside (for me) is that they didn’t have a western breakfast option.
Guest User
Superior Queen Room
Stayed in Dec 2023
Business travellers
6 reviews
5.0/5
Outstanding
Posted on Dec 8, 2023
Very good!
Response from Property: Hello~Dear friend, it is Xiaosha's biggest expectation to make you satisfied during your stay. At this moment, I can't hold back my excitement and want to give you a big hug~I sincerely hope that you can still stay here Coming again~
Daguaibaozi
Family-friendly Suite
Stayed in Oct 2024
Family
3 reviews
3.7/5
Posted on Oct 7, 2024
The family suites in this hotel are pretty good. The rooms are large and are suites. Children like them very much. It is on the 21st floor with a good view. There are no children's toothbrushes in the room, so you need to find the front desk separately to provide them. It is also close to the South Square of North Station, about a 10-minute walk. The disadvantage is that the sanitation is not comprehensive. Some places in the bathroom are yellow, which is obviously not cleaned seriously. The toilet seat in the small room is very old, so old that it is yellow.
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Huxingaozhao
Family-friendly Suite
Stayed in Oct 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Oct 4, 2024
There were activities during the National Day, and we stayed in the parent-child room. The room was very large, with two large rooms with independent space, the mattress was relatively soft, and it was clean and hygienic. The hotel is very conveniently located, very close to the North Railway Station, 600 meters away in a straight line, especially suitable for friends traveling by train.
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Guest User
Cozy 2-bed Room
Stayed in Oct 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Oct 4, 2024
It's really great. It's very close to the South Square of Chongqing North Railway Station. You can see it as soon as you exit the high-speed railway station. There are snack streets downstairs. The lobby is decorated very luxuriously, the room is clean, and someone cleans it on time every day. I highly recommend it!
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Xilinsongxianggong
Superior 2-bed Room
Stayed in Sep 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Oct 4, 2024
During the National Day holiday, you can stay in this good star hotel for more than 200 yuan. It is really cost-effective. The hotel aunt asked every day if you want to clean. Do you want to change toiletries? The service attitude is very good and enthusiastic! The hotel robot will also bring takeaways to the door, which is really considerate. There is a hot pot street about one kilometer away! Next time I will choose to stay here! Recommended!
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Guest User
Superior 2-bed Room
Stayed in Sep 2024
Other
6 reviews
5.0/5
Outstanding
Posted on Oct 1, 2024
The room is just a corner, but the layout is exquisite. Good hygiene, good service, close to the North Station, not expensive, and a wide variety of breakfasts, almost perfect. I highly recommend this hotel.
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Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Sep 25, 2024
Booked online and checked in at night. The receptionist had a good service attitude and told us that the air conditioner in the room had been turned on half an hour in advance. It was great for us who had just arrived at the hotel. The room was clean and hygienic. It was close to Chongqing South Square Railway Station. It was a very good stay. I will book Ikesha Hotel next time.
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Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Sep 16, 2024
The room was very clean, and the service attitude of the lady at the front desk was also great. She gave us suggestions for food and accommodation. Thumbs up. The check-in experience was great. The hotel is also very close to the North Station, which is convenient for travel. The area around the hotel is much quieter than the business district. I had a good rest at night. I will stay here again next time I come to Chongqing👍👍👍
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Guest User
Deluxe Double Room
Stayed in Aug 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Aug 24, 2024
The hotel is near the high-speed rail station and subway station, and it is very convenient to walk to it in ten minutes. The room was cleaned very cleanly. Thumbs up! The brother and sister at the front desk were very polite and enthusiastic. They introduced us to the delicious hot pot in Chongqing and the surrounding tourist routes!
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Guest User
Superior Queen Room
Stayed in Aug 2024
Business travellers
66 reviews
5.0/5
Outstanding
Posted on Aug 29, 2024
I have stayed here many times. The location is very good. If you want to catch a train or a late bus the next day, you can walk to the station in 10 minutes. It is also convenient to buy things downstairs, and there are special products.
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Anonymous User
Business Queen Room
Stayed in Aug 2024
Family
1 reviews
4.0/5
Very Good
Posted on Aug 8, 2024
The room is satisfactory, but the hygiene is not satisfactory. This is a problem that should not occur. I have an allergic reaction. The service is very good. The disinfectant alcohol was expired... It really affects my mood [sad]
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Response from Property: Dear guest, hello! On behalf of all the hotel staff, I would like to express my sincerest apologies for bringing you such an unpleasant experience during your stay. We are very sorry about the hygiene issues you mentioned. We know that hygiene is the lifeline of a hotel and have always formulated and implemented strict cleaning standards. In response to your comments, we have strengthened training for the cleaning staff who clean your room that day, and once again promoted the hygiene standards and requirements to all staff, striving to not miss every hygiene detail. Thank you very much for your feedback, it will help us identify real problems in the guest experience and make more valuable improvements. We hope that we will have the opportunity to receive you again. We hope that you can see our sincerity and progress. We apologize to you again!
Anonymous User
Deluxe Double Room
Stayed in Jul 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Aug 2, 2024
The check-in experience was very good. Check-in was quick and convenient. I sent a message to the lobby manager in advance. Xiao Liu specially upgraded my room. If there was anything missing in the room, I would call the front desk to help me deal with it. It is also very close to the station and very convenient
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Guest User
Superior Queen Room
Stayed in Aug 2024
Business travellers
49 reviews
5.0/5
Outstanding
Posted on Aug 3, 2024
Convenient travel, warm service, and a great environment. It is worth recommending!
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chen2007
Superior Queen Room
Stayed in Jun 2024
Business travellers
74 reviews
3.0/5
Posted on Jul 5, 2024
I stayed here for a few days on a business trip. Maybe it's because the facilities are old, the hygiene looks average. There are many breakfast varieties, but for me, I only eat two or three kinds for a few days. I stayed here just for convenience.
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Response from Property: Dear guest, thank you for choosing to stay at Ikosha Hotel and for commenting and pointing out the problems. The decoration style of the hotel is mainly modern and simple, and the hardware facilities are a foregone conclusion. We cannot shake it and we will start from now on. We start with soft services, think about problems from the customer's perspective, and proactively provide services to customers to improve customer satisfaction and make up for the shortcomings of our hardware. We are deeply sorry for the inconvenience caused to you. Finally, I hope you are happy every day!