Symphony of the Sea

All in all, a pretty decent hotel. The room was a bit small. Friendly staff. Nice pool area. Definitely book a sea view! Breakfast is okay, but not exactly a showstopper.

This is my second time staying here. I love the privacy and atmosphere so much, and their bath bombs are amazing – highly recommend trying them! The price is mid-range but acceptable. Room service prices are typical for a hotel, though the taste wasn't exceptionally good. The breakfast selection isn't huge, but it's alright. It would be even better with more variety.

The rooms were spotless, and the staff provided excellent service. The surrounding environment of the hotel was also very pleasant. I will definitely come back to stay here again next time.

The accommodation is on a quiet, secluded beach, perfect for a relaxing getaway.

The refrigerator wasn't cooling to the set temperature. There was no conditioner provided. The room was dusty, especially on surfaces like the daybed or in areas guests wouldn't typically use. The light switches were quite confusing; turning things on and off seemed to affect different lights unexpectedly. Parking for hotel guests wasn't clearly marked, making it hard to find the entrance to the parking lot. There were too few staff members, leading to inadequate service for guests, and some lacked a service-oriented mindset, particularly the staff in the breakfast restaurant. Late on the night of March 29th, the fire alarm went off for a long time, forcing all guests to evacuate. I was extremely disappointed with the hotel's management of the situation. This incident severely disrupted my sleep that night; I couldn't get a good night's rest and was constantly startled, fearing another emergency.

The room was great, very comfortable to sleep in.

The private beach location is good, but there aren't any chairs or seating arranged by the beach. The pool is quite small; you can walk a few steps and swim a few strokes and you're at the end. There's space, but the swimming area is just a long, narrow strip as shown in the picture, and it's quite narrow. The bed is comfortable, but the towels are getting old. Breakfast is decent.